Tacit Knowledge Archives - Situational Awareness Matters!™

EMDR Treatment for First Responders: Interview with Dr. Deborah Korn – 393

Leave a Comment / Accountability, Anger, Article, Attitude, Cognitive Memory, Communications, Confusion, Culture, Decision Making, Defiance, Denial, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Human Behavior, Human Factors, Illness, Intuition, Long-Term Memory, Lost Focus, Mindfulness, Near Miss, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Task Saturation, Teamwork, Workload Management / By Rich Gasaway

This episode is provides first responders a look into a treatment option for Post Traumatic Event Brain Injuries called Eye Movement Desensitization and Reprocessing (EMDR). Dr. Deborah Korn, PsyD, an internationally renowned pioneer and expert in EMDR Therapy and author of the book Every Memory Deserves Respect: EMDR the Proven Trauma Therapy with the …

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Complacency: A Lesson Worth Sharing – The Eric Wappel Story – 390

Leave a Comment / Assertiveness, Assumptions, Attention Management, Attitude, Biases, Bravado, Communications, Culture, Decision Making, Denial, Ego, Emotions, Expectations, Experience, Fear, Firefighter Situational Awareness, Gut Feeling, Human Behavior, Human Error, Human Factors, Intuition, Invincible, Judgment, Leadership, Meta Awareness, Mindfulness, Mission, Neuroscience, Overload, Overwhelm, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Stress, Tacit Knowledge, Teamwork, Training / By Rich Gasaway

Captain Eric Wappel shares a tale of complacency and how he faced it head-on with his department. On January 3, 2022, the North Judson – Wayne Township Fire Department was dispatched for the second time to the same residence for a “furnace smoking.” Captain Eric Wappel wasn’t available for the first response, but responded to …

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The Violence Project: How to stop a mass shooting epidemic. An interview with Dr. James Densley – 389

This episode is an interview is with Dr. James Densley, discussing his book: The Violence Project: How to stop a mass shooting epidemic. Dr. James Densley is Professor and Department Chair of Criminal Justice at Metro State University, part of the Minnesota State system. He is also co-founder of The Violence Project Research Center, best …

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When Training Goes Wrong: The Stan Mettinger Story – SAM 378

Leave a Comment / Assumptions, Attitude, Close Call, Competency, Decision Making, Equipment, Expectations, Experience, Human Error, Incompetence, Judgment, Lost Focus, Mindfulness, Near Miss, Personal Protective Equipment, Preoccupation, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Teamwork, Training, Tunnel Vision, Vigilance / By Rich Gasaway

This episode shares the story of a firefighter who was burned during a vehicle fire training scenario. Stan Mettinger was setting up a training scenario that involved setting vehicles on fire. He was using diesel fuel to ignite hay inside the vehicle when the vapors flashed and set Stan on fire resulting in first, second …

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How Expectations Influence Situational Awareness – SAM 370

Leave a Comment / Assumptions, Cognitive Memory, Decision Making, Expectations, Experience, Explicit Knowledge, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Intuition, Judgment, Mental Models, Mindfulness, Neuroscience, Progress Reports, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Tacit Knowledge / By Rich Gasaway

In this episode, we discuss how the role expectations play in helping developing situational awareness and influencing decision making. Your highest level of situational awareness is formed when you are able to make accurate predictions about future events. In neuroscience, this is called projection and it simply means you are able to predict, or …

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Information Overload – SAM 355

Leave a Comment / Assumptions, Attention Management, Communications, Decision Making, Disoriented, Expectations, Frustration, Human Behavior, Human Error, Human Factors, Information overload, Judgment, Leadership, Long-Term Memory, Lost Focus, Mindfulness, Miscommunications, Multitasking, Neuroscience, Overload, Overwhelm, Preoccupation, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Shared Mental Models, Situational awareness, Stress, Tacit Knowledge, Task Saturation, Vigilance / By Rich Gasaway

This episode explores the capacity of the human brain to process sensory stimuli into short-term memory and the impact it can have on situational awareness. The San Francisco Fire Department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the lessons relate to situational awareness and it …

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Five Situational Awareness Lessons from a LODD Incident – SAM 354

Leave a Comment / Accountability, Assumptions, Attitude, Auditory exclusion, Automatic Action, Benchmarks, Building Construction, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Complacency, Confusion, Crew Resource Management, Culture, Decision Making, Denial, Disoriented, Distractions and Interruptions, Emotions, Equipment, Error Creep, Excited, Expectations, Experience, Explicit Knowledge, Firefighter Situational Awareness, Goals, Gut Feeling, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Independent Goal Setting - Freelancing, Information overload, Judgment, Leadership, Line of Duty Death, Lost Focus, Mayday, Mayday and RIT, Mental Models, Meta Awareness, Mindfulness, Miscommunications, Mission, Mission Myopia, Neuroscience, PAR, Perception, Perception Of Reality, Personal Protective Equipment, Personnel location, Prediction, Preoccupation, Progress Reports, Radios, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Tacit Knowledge, Task Fixation, Teamwork, Vigilance, Workload Management / By Rich Gasaway

On June 2, 2011, the San Francisco Fire Department suffered the tragic loss of 2 firefighters at 133 Berkeley Way. The episode shares some valuable situational awareness lessons from this tragic incident. The San Francisco Fire Department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the …

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Creatures of Habit – SAM 353

Leave a Comment / Automatic Action, Cognitive Memory, Competency, Complacency, Decision Making, Expectations, Experience, Explicit Knowledge, Habits, Human Behavior, Human Error, Human Factors, Incompetence, Judgment, Long-Term Memory, Mental Models, Muscle Memory, Neuroscience, Pattern Matching, Perception, Perception Of Reality, Prediction, Repetition, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Tacit Knowledge, Training / By Rich Gasaway

Perhaps you’ve heard it said that we are creatures of habit. The more we do something over and over again, the more likely that behavior will be turned into a habit. This episodes explores how we create habits. Good or bad, we all have habits. On an emergency scene good habits can save …

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The Origins of Intuition – SAM 352

Leave a Comment / Automatic Action, Cognitive Memory, Decision Making, Emotions, Expectations, Experience, Explicit Knowledge, Human Behavior, Human Error, Human Factors, Intuition, Judgment, Long-Term Memory, Mental Models, Mindfulness, Muscle Memory, Neuroscience, Pattern Matching, Perception, Perception Of Reality, Prediction, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Tacit Knowledge / By Rich Gasaway

In this episode we explore the neuroscience behind causes your “gut feeling” – Intuition – and why you might want to pay attention to it. It is amazing how many articles and videos I have watched lately in which they are talking about decision making based on “gut feel.” It is also disheartening how many …

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The Overconfident Incompetent – SAM 351

Leave a Comment / Assumptions, Attitude, Automatic Action, Biases, Bravado, Cognitive Memory, Competency, Decision Making, Ego, Emotions, Expectations, Experience, Explicit Knowledge, Human Behavior, Human Error, Human Factors, Incompetence, Invincible, Judgment, Leadership, Optimism, Over Confident, Perception, Perception Of Reality, Prediction, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Tacit Knowledge / By Rich Gasaway

In this episode discusses the process for competency development and introduces the Dunning-Kruger Effect, a cognitive bias whereby unskilled people suffer from the illusion of having superior skills and knowledge. Description This discussion includes the four steps in the progression of competency: Step 1: Unconscious incompetence – being unaware of what you do …

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