Human Behavior

These are the first responder situational awareness and decision making issues and opportunities related to human behavior. 

The Normalization of Deviance

It’s an odd term… normalization of deviance. But the term and the premise behind the term provides a valuable explanation as to some of the behaviors we observe in the first responder world. Defining the terms Normalization: To make normal; to make an established standard. Deviance: Departing from the norm; performing in a non-standardized way. …

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Overconfidence – A Dangerous Minefield (Episode 296)

In this episode, we review the Overconfidence chapter of my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 28 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check …

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Three types of stress

In this article, we discuss three types of stress: Acute stress, episodic acute stress, and chronic stress. First responders can, and often do, experience all three. Stress can impact firefighter situational awareness and, equally concerning, stress can have devastating long-term impacts. As I was writing this article I recalled various times during my thirty years …

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The Overconfident Incompetent

There are four levels of progression a person goes through in the development of competence. The pathway begins with a complete unawareness of how little a person knows and progresses to a complete unawareness of how much a person knows. There is a dangerous cognitive phenomenon that can occur along this continuum known as the …

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Tired Brains (fatigue) and Situational Awareness

I get asked often about the role of fatigue in situational awareness. Sometimes the question is based on general curiosity. Sometimes the inquiry is a result of someone seeking support for (or against) an extended work schedule. I sure don’t want to get caught in the middle of that debate but the question is a …

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Preview of the Task Fixation Chapter of My New Smart Workers Book (Episode 289)

In this episode, I preview the chapter on Task Fixation from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 33 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher …

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Preview of the Auditory Exclusion Chapter of My New Smart Workers Book (Episode 288)

In this episode, I preview the chapter on Auditory Exclusion from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 27 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher …

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Coffee Talk with Carl Potter from The Safety Institute (Episode 285)

In this episode, I am interviewed on the Coffee Talk Show with Carl Potter, founder of The Safety Institute.  The Safety Institute is a resource for organizations that want to create workplaces where it’s difficult to get hurt. Length: 68 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you …

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Using the Simulation Environment to Improve Situational Awareness

Many first responder training programs use simulation in the development of decision-making competencies. Simulation exercises help develop skills in setting strategy and tactics, in applying policies and procedures and in developing critical thinking skills. How can simulations be used in the development of situational awareness skills? The answer lies, in part, in understanding what situational …

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Life and Death Matters – Chris and Sam Adams Interview – Part 2 (Episode 283)

This episode is part 2 of a 2-part interview with Chris and Sam Adams discussing their book, Life and Death Matters: Professionalism and Decision-Making for the First Responder. Length: 48 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk …

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