Auditory exclusion

These are the first responder situational awareness and decision making issues and opportunities related to auditory exclusion.

Twelve tips to improve situational awareness – SAM 383

In this episode, a special guest (Santa) presents twelve tips to improve situational awareness while working in high-risk, high consequence environments. Merry Christmas everyone! I know everyone’s feeling particularly festive this time of year and ole Santa is feeling the situational awareness love. Surely, you’ve heard of the “Twelve Days of Christmas.” – You know …

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19 Ways Communications can Impact SA – SAM 359

In this episode we discuss 19 ways that communications issues can impact Situational Awareness.     First responders spend a lot of time together, on calls, in the station, and in many cases in social settings outside of work. All of this interaction builds relationships that allow responders to trust their lives to each other. We’ll …

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Five Situational Awareness Lessons from a LODD Incident – SAM 354

On June 2, 2011, the San Francisco Fire Department suffered the tragic loss of 2 firefighters at 133 Berkeley Way. The episode shares some valuable situational awareness lessons from this tragic incident. The San Francisco Fire Department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the …

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Seven Situational Awareness Thieves (Episode 330)

You might think that by now the importance of completing a 360-degree size-up would be second nature for firefighters.  But it’s not.  In fact, failing to complete a proper size-up remains one of the most often cited contributing factors in NIOSH Line-of-Duty death reports.  There are lots of reasons why proper size-ups are not completed. …

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The Impact of Oversharing on Situational Awareness

Have you ever been around someone who takes twenty minutes to tell a five-minute story? What does that do to you? I know what it does to me. It lowers my vigilance (i.e., the amount of attention I am channeling to them), it can cause me to become frustrated, bored, tune them out and find …

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The Communications Specialist Role in Forming Situational Awareness

Some of the least appreciated members of the emergency response team are the communications specialists (in some venues, termed dispatchers). How do I know this? First, I served as a communications specialist (my job title was “dispatcher”) early in my career and I was routinely subjected to criticism and ridicule from responders because the information …

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What You Don’t See Can Save You

I dedicate a lot of time during my situational awareness programs ensuring that first responders understand how clues and cues serve as the foundation for developing and maintaining good situational awareness. We also spend considerable time making the connection of how strong situational awareness becomes the foundation for good decision making. For the most part, …

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Situational Awareness Matters!

19 Ways Communications Barriers Can Impact Situational Awareness

If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications are a major contributing factor when things go wrong and flawed communications are often a factor when the quality of situational awareness erodes. In fact, flawed communication was the second most frequently cited barrier to flawed …

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Preview of the Task Fixation Chapter of My New Smart Workers Book (Episode 289)

In this episode, I preview the chapter on Task Fixation from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 33 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher …

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Preview of the Auditory Exclusion Chapter of My New Smart Workers Book (Episode 288)

In this episode, I preview the chapter on Auditory Exclusion from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 27 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher …

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