Selective Listening

These are the first responder situational awareness and decision making issues and opportunities related to selective listening.

Hands-Free Driving Laws are a Bad Idea

Before you get too upset and refuse to read this article, I’ll ask you to give me just two minutes to explain the situational awareness lesson behind this statement. The first premise is: We must acknowledge (and accept) that it is easy for drivers to get distracted and have their situational awareness impacted while talking …

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Twelve tips to improve situational awareness – SAM 383

In this episode, a special guest (Santa) presents twelve tips to improve situational awareness while working in high-risk, high consequence environments. Merry Christmas everyone! I know everyone’s feeling particularly festive this time of year and ole Santa is feeling the situational awareness love. Surely, you’ve heard of the “Twelve Days of Christmas.” – You know …

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Short-Term Memory – SAM 367

In this episode, we preview the short-term memory chapter from the book, How Smart Workers Use Situational Awareness to Improve Safety. Short-term memory can create a formidable challenge to situational awareness. Long-term memory is huge, some might argue it’s limitless. Short-term memory, not so much. The capacity of the average person’s short-term memory is about …

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19 Ways Communications can Impact SA – SAM 359

In this episode we discuss 19 ways that communications issues can impact Situational Awareness.     First responders spend a lot of time together, on calls, in the station, and in many cases in social settings outside of work. All of this interaction builds relationships that allow responders to trust their lives to each other. We’ll …

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Information Overload – SAM 355

This episode explores the capacity of the human brain to process sensory stimuli into short-term memory and the impact it can have on situational awareness. The San Francisco Fire Department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the lessons relate to situational awareness and it …

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The Myth of Multitasking – SAM 346

This episode explores the challenges workers face while operating in dynamically changing conditions that require sharing attention to multiple, concurrent activities – a.k.a., multitasking.  If you are the type of person who can work on your notebook, listen to music on your iPod, talk on your cell phone and text message at the same time, …

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Confabulated Realities Impact Situational Awareness – SAM 342

This episode explores how your brain can make up, or confabulate, its own reality.  A confabulated reality is one that we believe to be real but, in actuality, it is made up in our brain.  The problem with this is we rarely are able to distinguish between a confabulated reality and true reality until something …

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The Jeff Bowen LODD Story, told by Scott Burnette. Part 2 – SAM 341

This episode is part 2 of a two-part interview with Asheville (NC) Fire Chief Scott Burnette, sharing the details and perspective on the LODD of Captain Jeff Bowen. On July 28, 2011, the Asheville Fire Department was forever changed by the tragic LODD of Captain Jeff Bowen. During this interview, Fire Chief Scott Burnette talks …

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The Jeff Bowen LODD Story, told by Scott Burnette. Part 1 – SAM 340

This episode is part 1 of a two-part interview with Ashville (NC) Fire Chief Scott Burnette, sharing the details and perspective on the LODD of Captain Jeff Bowen. On July 28, 2011, the Asheville Fire Department was forever changed by the tragic LODD of Captain Jeff Bowen. During this interview, Fire Chief Scott Burnette talks …

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The John Glaser LODD Story, told by Ryan Pyle. Part 2 – SAM 339

In this episode I sat down for an interview with Shawnee (KS) Fire Battalion Chief Ryan Pyle to discuss a residential structure incident that resulted in the death of Firefighter John Glaser. Ryan discusses the details of this tragic incident and the lessons his department learned from it. This episode is part 2 of a …

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