Frustration Archives - Situational Awareness Matters!™

Interview with Tablet Commander Co-Founder Andrew Bozzo – 394

Leave a Comment / Accountability, Anger, Article, Attitude, Cognitive Memory, Communications, Confusion, Culture, Decision Making, Defiance, Denial, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Human Behavior, Human Factors, Illness, Intuition, Long-Term Memory, Lost Focus, Mindfulness, Near Miss, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Task Saturation, Teamwork, Workload Management / By Rich Gasaway

In this episode, Dr. Gasaway talks with Andy Bozzo, co-founder of Tablet Command mobile incident management software. Tablet Command is a mobile incident command and response solution that increases situational awareness, speeds incident response, streamlines incident management and improves firefighter accountability. With Tablet Command, an incident commander can tap and drag responding apparatus onto an …

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EMDR Treatment for First Responders: Interview with Dr. Deborah Korn – 393

This episode is provides first responders a look into a treatment option for Post Traumatic Event Brain Injuries called Eye Movement Desensitization and Reprocessing (EMDR). Dr. Deborah Korn, PsyD, an internationally renowned pioneer and expert in EMDR Therapy and author of the book Every Memory Deserves Respect: EMDR the Proven Trauma Therapy with the …

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Short-Term Memory – SAM 367

Leave a Comment / Checklists, Confusion, Decision Making, Defiance, Expectations, Firefighter Situational Awareness, Frustration, Human Behavior, Human Error, Human Factors, Information overload, Judgment, Mindfulness, Multitasking, Neuroscience, Overload, Overwhelm, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Short Term Memory, Simulation, Situational awareness, Size Up, Task Fixation, Task Saturation, Vigilance, Workload Management, Worksheets / By Rich Gasaway

In this episode, we preview the short-term memory chapter from the book, How Smart Workers Use Situational Awareness to Improve Safety. Short-term memory can create a formidable challenge to situational awareness. Long-term memory is huge, some might argue it’s limitless. Short-term memory, not so much. The capacity of the average person’s short-term memory is about …

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Peer Pressure – SAM 356

Leave a Comment / Assertiveness, Attitude, Bravado, Communications, Crew Resource Management, Culture, Decision Making, Ego, Emotions, Expectations, Fear, Frustration, Human Behavior, Human Error, Human Factors, Insubordination, Invincible, Judgment, Leadership, Neuroscience, Over Confident, Pressure, Progress Reports, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Teamwork, Under Confident / By Rich Gasaway

This episode explores our basic human desire to be liked and respected. Not only do we want to be liked, but we also have a very strong internal drive to avoid embarrassment. These traits of human behavior can result in peer pressure that can, in turn, impact your situational awareness. First responders spend a …

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Information Overload – SAM 355

Leave a Comment / Assumptions, Attention Management, Communications, Decision Making, Disoriented, Expectations, Frustration, Human Behavior, Human Error, Human Factors, Information overload, Judgment, Leadership, Long-Term Memory, Lost Focus, Mindfulness, Miscommunications, Multitasking, Neuroscience, Overload, Overwhelm, Preoccupation, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Shared Mental Models, Situational awareness, Stress, Tacit Knowledge, Task Saturation, Vigilance / By Rich Gasaway

This episode explores the capacity of the human brain to process sensory stimuli into short-term memory and the impact it can have on situational awareness. The San Francisco Fire Department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the lessons relate to situational awareness and it …

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The Myth of Multitasking – SAM 346

Leave a Comment / Assumptions, Attention Management, Automatic Action, Checklists, Cognitive Memory, Competency, Confusion, Decision Making, Disoriented, Distractions and Interruptions, Expectations, Frustration, Human Behavior, Human Error, Human Factors, Information overload, Interruptions, Judgment, Long-Term Memory, Lost Focus, Mind Drift, Mindfulness, Multitasking, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Prediction, Preoccupation, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Short Term Memory, Situational awareness, Task Fixation, Task Saturation, Vigilance, Worksheets / By Rich Gasaway

This episode explores the challenges workers face while operating in dynamically changing conditions that require sharing attention to multiple, concurrent activities – a.k.a., multitasking. If you are the type of person who can work on your notebook, listen to music on your iPod, talk on your cell phone and text message at the same time, …

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Mental Health Near-Miss: The Scott Gieselhart Story – Part 2 (Episode 334)

Accountability, Anger, Attitude, Close Call, Cognitive Memory, Communications, Decision Making, Denial, Emotions, Expectations, Experience, Fear, Frustration, Human Behavior, Illness, Mindfulness, Miscommunications, Near Miss, Neuroscience, Overwhelm, Perception, Perception Of Reality, Pressure, Risk Assessment, Safety, SAMatters Radio, Situational awareness / By Rich Gasaway

Scott Gieselhart served 24 years as a firefighter in Frazee, Minnesota. Along the way, several incidents contributed to Scott developing a Post Traumatic Stress Injury that resulted in him becoming a meth addict and attempting suicide. Then Scott found help and through a treatment known as EMDR, his PTSI was healed and how he serves …

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Mental Health Near-Miss: The Scott Gieselhart Story – Part 1 (Episode 333)

Mental Health Near-Miss: The Scott Gieselhart Story – Part 1 (Episode 333) Read More »

Bravado – A barrier to situational awareness (Episode 327)

Accountability, Anger, Assertiveness, Attitude, Bravado, Command Location, Communications, Competency, Complacency, Culture, Decision Making, Defiance, Denial, Ego, Emotions, Experience, Fear, Frustration, Human Behavior, Human Error, Human Factors, Incompetence, Invincible, Over Confident, Pressure, Risk, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Under Confident / By Rich Gasaway

Bravado is defined as “a bold manner or a show of boldness intended to impress or intimidate.” A co-worker or boss displaying bravado can be dangerous because their need to impress or intimidate can cause them to miss critical clues and cues and flaw their situational awareness. Length: 12 minutes Click the YouTube icon to …

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What we fear most Part 2 (Episode 325)

Accountability, Assertiveness, Assumptions, Attitude, Bravado, Communications, Competency, Culture, Decision Making, Defiance, Denial, Ego, Emotions, Experience, Fear, Frustration, Human Behavior, Human Factors, Insubordination, Invincible, Leadership, Miscommunications, Pressure, Progress Reports, Risk, Risk Assessment, Safety, SAMatters Radio, Stress, Teamwork, Under Confident / By Rich Gasaway

The fear of public speaking consistently ranks near the top of the list in fear surveys. This won’t come as a surprise for many. But the consequences of not speaking up can be catastrophic for organizations and for the individual gripped by this fear. This episode explores the fear of public speaking and offers some …

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