Communications

These are the first responder decision making and situational awareness issues and opportunities related to radio, face-to-face and interpersonal communications.

Trapped Under a Roof Collapse. The Mike Beutler Story – Part 2 (Episode 293)

This episode is part 2 of a 2-part interview with Fire Chief Mike Beutler as he shares the details of an incident where he was trapped under a roof collapse while working at a commercial building fire. Length: 35 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are …

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Trapped Under a Roof Collapse. The Mike Beutler Story – Part 1 (Episode 292)

This episode is part 1 of a 2-part interview with Fire Chief Mike Beutler as he shares the details of an incident where he was trapped under a roof collapse while working at a commercial building fire. Length: 32 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are …

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Trapped Under A Ceiling Collapse. The Ron Hunter Story (Episode 291)

In this episode, I interview Spartanburg Fire Lieutenant, Ron Hunter, as he recounts the mayday and RIT activation after being trapped under a collapsed ceiling at an apartment building fire. Length: 71 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness …

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Preview of the AskRail® App (Episode 290)

In this episode, we interview Retired Fire Chief Charles Warner as he explains the features and benefits of the free AskRail® mobile app. Length: 36 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher …

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Situational Awareness Matters!

19 Ways Communications Barriers Can Impact Situational Awareness

If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications are a major contributing factor when things go wrong and flawed communications are often a factor when the quality of situational awareness erodes. In fact, flawed communication was the second most frequently cited barrier to flawed …

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Preview of the Task Fixation Chapter of My New Smart Workers Book (Episode 289)

In this episode, I preview the chapter on Task Fixation from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 33 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher …

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Preview of the Auditory Exclusion Chapter of My New Smart Workers Book (Episode 288)

In this episode, I preview the chapter on Auditory Exclusion from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 27 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher …

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Situational Awareness Matters!

The Two Headed Incident Commander

A subscriber to the Situational Awareness Matters newsletter recently sent me a photograph of an emergency incident scene that caused me to reflect on a very important situational awareness lesson. This lesson, unfortunately, is often overlooked and is often implicated as a contributing factor to near-miss and casualty events. Let’s spend a little time examining …

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Thirty Seconds from Death – The Randy Hanifen Story (Episode 287)

In this episode, West Chester Captain Randy Hanifen shared the details of a near-miss inside a residential dwelling fire where, if circumstances were just slightly different, he might have been killed in a flashover. Length: 54 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your …

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Coffee Talk with Carl Potter from The Safety Institute (Episode 285)

In this episode, I am interviewed on the Coffee Talk Show with Carl Potter, founder of The Safety Institute.  The Safety Institute is a resource for organizations that want to create workplaces where it’s difficult to get hurt. Length: 68 minutes Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you …

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