Archive by category Crew Resource Management

These are the first responder situational awareness and decision making issues and opportunities related to crew resource management.

Ignoring the Signs of Danger

Ignoring the Signs of Danger

A lesson on situational awareness: The tones drop for a reported residential fire. On the way, dispatch reports multiple calls, confirming a working fire. On …

Episode 206 | Competing Goals

Episode 206 | Competing Goals

This episode examines how competing goals can impact situational awareness.  Length: 31 minutes             click the YouTube …

Episode 205 | Frustration

Episode 205 | Frustration

This episode examines how frustration can impact your situational awareness.  Length: 27 minutes             click the YouTube …

Episode 203 | Normalization of Deviance

Episode 203 | Normalization of Deviance

When we are operating under conditions of stress and consequence, coupled with changing conditions and time compression, we can feel a sense of urgency and …

Episode 202 | Relationship Bias

Episode 202 | Relationship Bias

The episode explores how relationship bias can impact situational awareness.  Length: 29 minutes click the YouTube icon to

Explaining Resistance to Change

Explaining Resistance to Change

Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over …

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