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These are articles on the SAMatters blog.

Explaining Resistance to Change

Explaining Resistance to Change

Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over …

Expectations and situational awareness

Expectations and situational awareness

The ability to develop and maintain situational awareness is a far more complex process than most people realize. I’ve had many responders say to me that as …

Enhancing the OODA Loop

Enhancing the OODA Loop

Observe-Orient-Decide-Act (OODA) The OODA loop stands for Observe -> Orient -> Decide -> Act. And as the term loop indicates, the process is …

Don’t shoot the messenger

Don’t shoot the messenger

Situational awareness is developed by combining three component parts: perception, understanding and prediction. The first part, perception, is a process of …

Divided Attention Test

Divided Attention Test

In a recent Mental Management of Emergencies program, we were talking about multitasking. During the discussion I explained what happens when a person attempts …

Dispatchers Role in Situational Awareness

Dispatchers Role in Situational Awareness

One of the situational awareness best practices discussed during the Fifty Ways to Kill a First Responder program is the role played by the dispatcher during …

Culture And Situational Awareness

Culture And Situational Awareness

Each member of an emergency response team is guided by a unique system of values, beliefs, assumptions and norms. Every member also brings their own unique …

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