Frustration

These are the first responder situational awareness and decision making issues and opportunities related to frustration.

Episode 201 | When Unexpected Things Happen

Leave a Comment / Anger, Assumptions, Cognitive Memory, Confusion, Crew Resource Management, Decision Making, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Frustration, Gut Feeling, Human Factors, Information overload, Intuition, Judgment, Long-Term Memory, Mental Models, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Prediction, SAMatters Radio, Sensory Conflict, Shared Mental Models, Tacit Knowledge / By

In this episode, we explore what happens when faced with unexpected situations and your brain tries to make sense of the unexpected.  Length: 33 minutes click the YouTube icon to listen

Episode 127 | Teaching responders how to speak up

Leave a Comment / Accountability, Assertiveness, Attitude, Automatic Action, Bravado, Crew Resource Management, Culture, Denial, Ego, Emotions, Excited, Fear, Firefighter Situational Awareness, Frustration, Human Behavior, Human Factors, Insubordination, Judgment, Leadership, Miscommunications, Mission Myopia, Perception Of Reality, Preoccupation, Pressure, Risk, Safety, SAMatters Radio, Selective Listening, Size Up, Task Fixation, Tunnel Vision, Under Confident / By

    In this episode, we discuss the challenges of teaching responders how to speak up when they think something is going wrong.  As we will see, it goes way beyond telling them to speak up if they see something. Length: 39 minutes click the YouTube icon to listen     _____________________________________________________ If you are …

Episode 127 | Teaching responders how to speak up Read More »

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