Frustration

These are the first responder situational awareness and decision making issues and opportunities related to frustration.

Interview with Certified Master Instructor Mike Richardson

Leave a Comment / Accountability, Attitude, Automatic Action, Close Call, Decision Making, Firefighter Situational Awareness, Frustration, Gasaway Consulting Group, Goals, Human Behavior, Human Error, Human Factors, Leadership, Line of Duty Death, Neuroscience, Perception, Perception Of Reality, Prediction, Risk, Risk Assessment, Risk Management, Safety, Situational awareness, Standard Operating Procedures/Guidelines, Stress, Teamwork, Understanding /

In this episode, we introduce our viewers and listeners to Mike Richardson, our newest SAMatters Certified Master Instructor. Mike Richardson is a 39-year veteran of the military and the fire service. He served 28 years as a Firefighter, Company Officer, and Chief Officer with fire departments in New York, Florida and Kentucky. He most recently […]

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Frustration – A barrier to situational awareness

1 Comment / Article, Ego, Emotions, Experience, Frustration /

Have you ever found yourself so frustrated at an individual or a situation that you become fixated on that issue? When this happens, oftentimes, we become hyper focused on the individual or the situation and can lose awareness of the bigger picture. When this occurs, critical clues and cues, essential to the formation of situational

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The Firefighter Behavioral Health Alliance – 406

Leave a Comment / Accountability, Attention Management, Attitude, Bravado, Command Support, Communications, Competency, Complacency, Crew Resource Management, Culture, Decision Making, Denial, Ego, Emotions, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Habits, Human Behavior, Human Error, Human Factors, Illness, Intuition, Invincible, Judgment, Leadership, Line of Duty Death, Mental Models, Mindfulness, Miscommunications, Mission, Near Miss, Neuroscience, Overload, Overwhelm, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Task Saturation, Teamwork, Training, understaffing, Workload Management /

  In this interview, Dr. Gasaway talks with Jeff Dill about the Firefighter Behavioral Health Alliance and their work to reduce firefighter suicides.     Description   In 2010, Jeff Dill founded Firefighter Behavioral Health Alliance (FBHA).  And since 2021, Jeff has served full time as the Behavioral Health Administrator for Las Vegas Fire & Rescue

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The Minnesota Hometown Heroes Assistance Program – 405

Leave a Comment / Assumptions, Attitude, Bravado, Close Call, Command Support, Communications, Complacency, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Ego, Emotions, Expectations, Experience, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Habits, Human Behavior, Human Error, Human Factors, Illness, Intuition, Invincible, Judgment, Leadership, Line of Duty Death, Lost Focus, Mayday, Mayday and RIT, Mental Models, Mindfulness, Miscommunications, Mission, Mission Myopia, Near Miss, Neuroscience, Optimism, Overload, Overwhelm, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Assessment, Safety, SAMatters Radio, Selective Listening, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, Training, Understanding, Vigilance /

    In this interview, Dr. Gasaway talks with George Esbensen, President of the Minnesota Firefighter Initiative (MnFIRE) about the Hometown Heroes Assistance Program.   During his 32 years in the fire service, George Esbensen served in many roles, from firefighter to chief. Today, he volunteers as Board President of the Minnesota Firefighter Initiative (MnFIRE),

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The 400th Episode Anniversary of the SAMatters Show – 400

Leave a Comment / Accountability, Anger, Assertiveness, Assumptions, Attention Management, Attitude, Auditory exclusion, Automatic Action, Automatic Action, Automation, Benchmarks, Biases, Bravado, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Competency, Complacency, Comprehension, Confabulation, Confusion, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Distractions and Interruptions, Ego, Emotions, Equipment, Error Creep, Excited, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Goals, Gut Feeling, Habits, Hallucinations, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Illness, Incompetence, Independent Goal Setting - Freelancing, Information overload, Insubordination, Interruptions, Intuition, Invincible, Judgment, Leadership, Line of Duty Death, Live Events, Long-Term Memory, Lost Focus, Mayday, Mayday and RIT, Mental Models, Meta Awareness, Mind Drift, Mindfulness, Miscommunications, Mission, Mission Myopia, Motion Induced Blindness, Multitasking, Muscle Memory, Near Miss, Neuroscience, News, Online Classes, Optimism, Over Confident, Over Staffing, Overload, Overwhelm, PAR, Pattern Matching, Perception, Perception Of Reality, Personal Protective Equipment, Personnel location, Physical Fitness, Pre Arrival Lens, Prediction, Preoccupation, Pressure, Progress Reports, Questions & Answers, Radios, Repetition, Response Time Delays, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Short Term Memory, Simulation, Situational awareness, Situational Readiness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Tacit Knowledge, Task Fixation, Task Saturation, Teamwork, Technology, Testimonials, Time Distortion, Training, Tunnel Vision, Tunneled Senses, Under Confident, understaffing, Understanding, Vigilance, Virtual Training, Weather, Workload Management, Worksheets /

    Dr. Gasaway, along with some special guests, celebrates the milestone of reaching our 400thepisode.   The Situational Awareness Matters Show debuted on May 12, 2014.  This episode highlights the journey Dr. Gasaway has taken to educate first responders about situational awareness and high-risk decision making. About the Host Richard B. Gasaway, PhD, CSP

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The SAMatters Online Academy – An interview with Ed Mann – 395

3 Comments / Accountability, Anger, Article, Attitude, Cognitive Memory, Communications, Confusion, Culture, Decision Making, Defiance, Denial, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Human Behavior, Human Factors, Illness, Intuition, Long-Term Memory, Lost Focus, Mindfulness, Near Miss, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Task Saturation, Teamwork, Workload Management /

In this episode, Dr. Gasaway is interviewed by Ed Mann, Director of Training and Education for Provident Insurance about the SAMatters Online Academy and why this training is so important for first responders.   Ed Mann, Director of Training and Education for Provident Insurance interviewed Dr. Gasaway on the Provident Podcast.  This episode is a

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Interview with Tablet Commander Co-Founder Andrew Bozzo – 394

Leave a Comment / Accountability, Anger, Article, Attitude, Cognitive Memory, Communications, Confusion, Culture, Decision Making, Defiance, Denial, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Human Behavior, Human Factors, Illness, Intuition, Long-Term Memory, Lost Focus, Mindfulness, Near Miss, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Task Saturation, Teamwork, Workload Management /

In this episode, Dr. Gasaway talks with Andy Bozzo, co-founder of Tablet Command mobile incident management software. Tablet Command is a mobile incident command and response solution that increases situational awareness, speeds incident response, streamlines incident management and improves firefighter accountability. With Tablet Command, an incident commander can tap and drag responding apparatus onto an

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EMDR Treatment for First Responders: Interview with Dr. Deborah Korn – 393

Leave a Comment / Accountability, Anger, Article, Attitude, Cognitive Memory, Communications, Confusion, Culture, Decision Making, Defiance, Denial, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Human Behavior, Human Factors, Illness, Intuition, Long-Term Memory, Lost Focus, Mindfulness, Near Miss, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Task Saturation, Teamwork, Workload Management /

  This episode is provides first responders a look into a treatment option for Post Traumatic Event Brain Injuries called Eye Movement Desensitization and Reprocessing (EMDR).  Dr. Deborah Korn, PsyD, an internationally renowned pioneer and expert in EMDR Therapy and author of the book Every Memory Deserves Respect: EMDR the Proven Trauma Therapy with the

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Short-Term Memory – SAM 367

Leave a Comment / Checklists, Confusion, Decision Making, Defiance, Expectations, Firefighter Situational Awareness, Frustration, Human Behavior, Human Error, Human Factors, Information overload, Judgment, Mindfulness, Multitasking, Neuroscience, Overload, Overwhelm, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Short Term Memory, Simulation, Situational awareness, Size Up, Task Fixation, Task Saturation, Vigilance, Workload Management, Worksheets /

In this episode, we preview the short-term memory chapter from the book, How Smart Workers Use Situational Awareness to Improve Safety. Short-term memory can create a formidable challenge to situational awareness. Long-term memory is huge, some might argue it’s limitless. Short-term memory, not so much. The capacity of the average person’s short-term memory is about

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Peer Pressure – SAM 356

Leave a Comment / Assertiveness, Attitude, Bravado, Communications, Crew Resource Management, Culture, Decision Making, Ego, Emotions, Expectations, Fear, Frustration, Human Behavior, Human Error, Human Factors, Insubordination, Invincible, Judgment, Leadership, Neuroscience, Over Confident, Pressure, Progress Reports, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Teamwork, Under Confident /

This episode explores our basic human desire to be liked and respected. Not only do we want to be liked, but we also have a very strong internal drive to avoid embarrassment. These traits of human behavior can result in peer pressure that can, in turn, impact your situational awareness.     First responders spend a

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