human factors Archives - Situational Awareness Matters!™

Interview with Tablet Commander Co-Founder Andrew Bozzo – 394

Leave a Comment / Accountability, Anger, Article, Attitude, Cognitive Memory, Communications, Confusion, Culture, Decision Making, Defiance, Denial, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Human Behavior, Human Factors, Illness, Intuition, Long-Term Memory, Lost Focus, Mindfulness, Near Miss, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Task Saturation, Teamwork, Workload Management / By Rich Gasaway

In this episode, Dr. Gasaway talks with Andy Bozzo, co-founder of Tablet Command mobile incident management software. Tablet Command is a mobile incident command and response solution that increases situational awareness, speeds incident response, streamlines incident management and improves firefighter accountability. With Tablet Command, an incident commander can tap and drag responding apparatus onto an …

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EMDR Treatment for First Responders: Interview with Dr. Deborah Korn – 393

This episode is provides first responders a look into a treatment option for Post Traumatic Event Brain Injuries called Eye Movement Desensitization and Reprocessing (EMDR). Dr. Deborah Korn, PsyD, an internationally renowned pioneer and expert in EMDR Therapy and author of the book Every Memory Deserves Respect: EMDR the Proven Trauma Therapy with the …

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Burned while searching for a fire victim. The Jeremy Saul Story – 392

Leave a Comment / Article, Assertiveness, Assumptions, Automatic Action, Building Construction, Close Call, Communications, Culture, Decision Making, Disoriented, Expectations, Experience, Firefighter Situational Awareness, Judgment, Mindfulness, Miscommunications, Mission, Mission Myopia, Near Miss, Optimism, Over Confident, Perception Of Reality, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Size Up, Stress, Tunnel Vision / By Rich Gasaway

Captain Jeremy Saul, a Situational Awareness Matters Certified Master Instructor shared a harrowing story about being burned while searching for a three-year old child trapped in a row home fire in Harrisburg, Pennsylvania. The interview includes a discussion about lessons learned and some of his favorite topics to teach during situational awareness classes. Episode …

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Unmanned and Remote Emergency Services – The Ron Warren Interview – 391

Leave a Comment / Accountability, Automation, Command Location, Command Presence, Command Support, Communications, Crew Resource Management, Decision Making, Equipment, Expectations, Explicit Knowledge, Firefighter Situational Awareness, Information overload, Leadership, Mindfulness, Mission, Personnel location, Progress Reports, Risk, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Teamwork, Technology, Training, Weather, Workload Management / By Rich Gasaway

While presenting a situational awareness program for the Fireman’s Association of Tioga County, Pennsylvania, one of the participants was Ron Warren. Ron is the founder and Department Chief of North Central PA Unmanned Emergency Services. He is a full-time state law enforcement officer and a veteran of the US Army, where he served two …

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Complacency: A Lesson Worth Sharing – The Eric Wappel Story – 390

Leave a Comment / Assertiveness, Assumptions, Attention Management, Attitude, Biases, Bravado, Communications, Culture, Decision Making, Denial, Ego, Emotions, Expectations, Experience, Fear, Firefighter Situational Awareness, Gut Feeling, Human Behavior, Human Error, Human Factors, Intuition, Invincible, Judgment, Leadership, Meta Awareness, Mindfulness, Mission, Neuroscience, Overload, Overwhelm, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Stress, Tacit Knowledge, Teamwork, Training / By Rich Gasaway

Captain Eric Wappel shares a tale of complacency and how he faced it head-on with his department. On January 3, 2022, the North Judson – Wayne Township Fire Department was dispatched for the second time to the same residence for a “furnace smoking.” Captain Eric Wappel wasn’t available for the first response, but responded to …

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The Violence Project: How to stop a mass shooting epidemic. An interview with Dr. James Densley – 389

This episode is an interview is with Dr. James Densley, discussing his book: The Violence Project: How to stop a mass shooting epidemic. Dr. James Densley is Professor and Department Chair of Criminal Justice at Metro State University, part of the Minnesota State system. He is also co-founder of The Violence Project Research Center, best …

The Violence Project: How to stop a mass shooting epidemic. An interview with Dr. James Densley – 389 Read More »

Sirencide: The Impact of Acute Stress in Emergency Vehicle Crashes – 388

Leave a Comment / Article, Attention Management, Automatic Action, Complacency, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Distractions and Interruptions, Ego, Equipment, Excited, Expectations, Experience, Fear, Firefighter Situational Awareness, Habits, Human Behavior, Human Error, Human Factors, Judgment, Leadership, Line of Duty Death, Lost Focus, Mindfulness, Neuroscience, Personnel location, Preoccupation, Pressure, Radios, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Technology / By Rich Gasaway

This interview is with Dr. Dusty Lambert, a firefighter who completed his doctoral degree while researching the impact of acute stress in emergency vehicle crashes. Emergency services provide an invaluable service to communities and cities around the world. Research has shown these professionals encounter significant acute psychological stress throughout their work shifts. Acute stress has …

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Trooper Down on the Roadway. The Bob Bemis Story – SAM 387

Leave a Comment / Attention Management, Automatic Action, Close Call, Cognitive Memory, Complacency, Confusion, Decision Making, Disoriented, Expectations, Experience, Habits, Human Behavior, Human Error, Human Factors, Judgment, Mindfulness, Near Miss, Pre Arrival Lens, Risk, Risk Management, Safety, SAMatters Radio, Short Term Memory, Situational awareness, Size Up, Task Fixation, Time Distortion, Training, Vigilance, Weather, Workload Management, Worksheets / By Rich Gasaway

This interview is with Bob Bemis, a retired Pennsylvania State Trooper who was struck and severely injured while attending to a vehicle fire on I-81 in eastern Pennsylvania. Sergeant (Ret.) Robert Bemis retired in 2017 as a Supervisor in the Operational Training Division at the Pennsylvania State Police Academy in Hershey. With over 30 years …

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Hit on the roadway. The Magnum Bower Story – SAM 386

Leave a Comment / Attention Management, Attitude, Close Call, Communications, Complacency, Decision Making, Disoriented, Equipment, Expectations, Experience, Lost Focus, Miscommunications, Mission Myopia, Multitasking, Near Miss, Personal Protective Equipment, Personnel location, Prediction, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Standard Operating Procedures/Guidelines, Training / By Rich Gasaway

This interview is with Magnum Bower, a heavy duty tow truck operator who survived being struck on a roadway incident, resulting in him becoming a quadriplegic. On May 9, 2019, heavy duty tow truck operator, Magnum Bower, was struck while working on a roadside assist. The driver who struck Magnum was traveling approximately 25 miles …

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First-in engine under gunfire: The Chris Paskett Interview: Part 2 – SAM 385

Leave a Comment / Accountability, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Expectations, Experience, Fear, Gut Feeling, Judgment, Leadership, Mayday, Mental Models, Mindfulness, Mission, Near Miss, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork / By Rich Gasaway

This is part 2 of a 2-part interview with Eugene-Springfield Fire Battalion Chief Chris Paskett sharing details of a first-in engine crew at a working structure fire taking on gunfire. Eugene-Springfield crews were dispatched to a report of a residential fire with multiple callers confirming a residential dwelling fire. As the officer on the first-in …

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