complacency Archives - Situational Awareness Matters!™

Interview with Tablet Commander Co-Founder Andrew Bozzo – 394

Leave a Comment / Accountability, Anger, Article, Attitude, Cognitive Memory, Communications, Confusion, Culture, Decision Making, Defiance, Denial, Disoriented, Emotions, Expectations, Experience, Explicit Knowledge, Fatigue, Fear, Firefighter Situational Awareness, Frustration, Gut Feeling, Human Behavior, Human Factors, Illness, Intuition, Long-Term Memory, Lost Focus, Mindfulness, Near Miss, Neuroscience, Overload, Overwhelm, Pattern Matching, Perception, Perception Of Reality, Physical Fitness, Prediction, Preoccupation, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Stress, Tacit Knowledge, Task Fixation, Task Saturation, Teamwork, Workload Management / By Rich Gasaway

In this episode, Dr. Gasaway talks with Andy Bozzo, co-founder of Tablet Command mobile incident management software. Tablet Command is a mobile incident command and response solution that increases situational awareness, speeds incident response, streamlines incident management and improves firefighter accountability. With Tablet Command, an incident commander can tap and drag responding apparatus onto an …

Interview with Tablet Commander Co-Founder Andrew Bozzo – 394 Read More »

EMDR Treatment for First Responders: Interview with Dr. Deborah Korn – 393

This episode is provides first responders a look into a treatment option for Post Traumatic Event Brain Injuries called Eye Movement Desensitization and Reprocessing (EMDR). Dr. Deborah Korn, PsyD, an internationally renowned pioneer and expert in EMDR Therapy and author of the book Every Memory Deserves Respect: EMDR the Proven Trauma Therapy with the …

EMDR Treatment for First Responders: Interview with Dr. Deborah Korn – 393 Read More »

Burned while searching for a fire victim. The Jeremy Saul Story – 392

Leave a Comment / Article, Assertiveness, Assumptions, Automatic Action, Building Construction, Close Call, Communications, Culture, Decision Making, Disoriented, Expectations, Experience, Firefighter Situational Awareness, Judgment, Mindfulness, Miscommunications, Mission, Mission Myopia, Near Miss, Optimism, Over Confident, Perception Of Reality, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Size Up, Stress, Tunnel Vision / By Rich Gasaway

Captain Jeremy Saul, a Situational Awareness Matters Certified Master Instructor shared a harrowing story about being burned while searching for a three-year old child trapped in a row home fire in Harrisburg, Pennsylvania. The interview includes a discussion about lessons learned and some of his favorite topics to teach during situational awareness classes. Episode …

Burned while searching for a fire victim. The Jeremy Saul Story – 392 Read More »

Complacency: A Lesson Worth Sharing – The Eric Wappel Story – 390

Leave a Comment / Assertiveness, Assumptions, Attention Management, Attitude, Biases, Bravado, Communications, Culture, Decision Making, Denial, Ego, Emotions, Expectations, Experience, Fear, Firefighter Situational Awareness, Gut Feeling, Human Behavior, Human Error, Human Factors, Intuition, Invincible, Judgment, Leadership, Meta Awareness, Mindfulness, Mission, Neuroscience, Overload, Overwhelm, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Stress, Tacit Knowledge, Teamwork, Training / By Rich Gasaway

Captain Eric Wappel shares a tale of complacency and how he faced it head-on with his department. On January 3, 2022, the North Judson – Wayne Township Fire Department was dispatched for the second time to the same residence for a “furnace smoking.” Captain Eric Wappel wasn’t available for the first response, but responded to …

Complacency: A Lesson Worth Sharing – The Eric Wappel Story – 390 Read More »

Complacency – SAM 369

Leave a Comment / Assumptions, Attitude, Bravado, Complacency, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Ego, Error Creep, Expectations, Experience, Firefighter Situational Awareness, Goals, Habits, Human Behavior, Human Error, Human Factors, Invincible, Judgment, Leadership, Mind Drift, Mindfulness, Mission, Mission Myopia, Neuroscience, Over Confident, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Situational awareness, Task Fixation, Vigilance, Workload Management / By Rich Gasaway

In this episode, we preview the complacency chapter from the book, How Smart Workers Use Situational Awareness to Improve Safety. Complacency is a dangerous affliction and a very challenging barrier to situational awareness for workers in high-risk environments. When a worker becomes complacent they let their guard down. What does that mean? It’s a cliché …

Complacency – SAM 369 Read More »

Seven Situational Awareness Thieves (Episode 330)

Accountability, Assumptions, Auditory exclusion, Bravado, Command Location, Command Presence, Command Support, Communications, Competency, Complacency, Culture, Decision Making, Defiance, Denial, Ego, Human Behavior, Human Error, Invincible, Judgment, Mindfulness, Miscommunications, Pressure, Risk, Risk Assessment, Safety, SAMatters Radio, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Tunnel Vision / By Rich Gasaway

You might think that by now the importance of completing a 360-degree size-up would be second nature for firefighters. But it’s not. In fact, failing to complete a proper size-up remains one of the most often cited contributing factors in NIOSH Line-of-Duty death reports. There are lots of reasons why proper size-ups are not completed. …

Seven Situational Awareness Thieves (Episode 330) Read More »

Deadly Methyl Bromide exposure: The Misty Worrell story – Part 2 (Episode 324)

Attitude, Confusion, Decision Making, Disoriented, Emotions, Fatigue, Human Behavior, Human Error, Human Factors, Hyper Vigilance, Illness, Information overload, Invincible, Mindfulness, Neuroscience, Overload, Overwhelm, Preoccupation, Pressure, Risk, Risk Assessment, Safety, SAMatters Radio, Stress, Task Fixation, Task Saturation, Tunnel Vision, Tunneled Senses, Vigilance / By Rich Gasaway

Misty Worrell and her partner on Cypress Creek EMS responded to a medical call that would result in two fatalities and the EMS crew being exposed to deadly Methyl Bromide. Because there is no cure for Methyl Bromide poisoning, Misty, a mother of five children, was instructed to get her affairs in order as she …

Deadly Methyl Bromide exposure: The Misty Worrell story – Part 2 (Episode 324) Read More »

Deadly Methyl Bromide exposure: The Misty Worrell story – Part 1 (Episode 323)

Deadly Methyl Bromide exposure: The Misty Worrell story – Part 1 (Episode 323) Read More »

It’s Only A Vehicle Fire!

Leave a Comment / Article, Attention Management, Complacency, Decision Making, Distractions and Interruptions, Safety / By Rich Gasaway

I’d like to thank one of the loyal Situational Awareness Matters readers (whose name and department I am holding in confidence) for sending me a picture and a story about a van fire, no, a ‘routine van fire‘ his department had recently. On the arrival of the engine, the officer reported a working fire and …

It’s Only A Vehicle Fire! Read More »

The Overconfident Incompetent

4 Comments / Article, Competency, Complacency, Crew Resource Management, Culture, Decision Making, Emotions, Firefighter Situational Awareness, Human Behavior, Human Factors, Incompetence, Safety, Situational awareness, Training / By Rich Gasaway

There are four levels of progression a person goes through in the development of competence. The pathway begins with a complete unawareness of how little a person knows and progresses to a complete unawareness of how much a person knows. There is a dangerous cognitive phenomenon that can occur along this continuum known as the …

The Overconfident Incompetent Read More »