Complacency – SAM 369

In this episode, we preview the complacency chapter from the book, How Smart Workers Use Situational Awareness to Improve Safety.

Complacency is a dangerous affliction and a very challenging barrier to situational awareness for workers in high-risk environments. When a worker becomes complacent they let their guard down. What does that mean? It’s a cliché – to let your guard down. It means the worker is no longer paying attention to the dangerous environment they are in.

Length: 17 Minutes

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About the Host

Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander.  His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

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