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Understaffing Impacts Situational Awareness

Understaffing can have a big impact on first responder safety. We all know that. But it can also have a huge impact on first responder situational awareness… more than I ever imagined. I have experienced understaffing issues many times throughout my career but I never gave much thought to how my situational awareness was being […]

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The Overconfident Incompetent

There are four levels of progression a person goes through in the development of competence. The pathway begins with a complete unawareness of how little a person knows and progresses to a complete unawareness of how much a person knows. There is a dangerous cognitive phenomenon that can occur along this continuum known as the

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Situational Awareness Matters!

Training For Failure Will Impact Decision Making and Situational Awareness

During a “Firefighter Safety Mistakes & Best Practices program recently, I was approached at the break by a training officer who shared with me how he was making the very mistakes I was talking about in class. It turns out, he has been training his firefighters to fail. He described my message as “A wake-up

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Situational Awareness Matters!

19 Ways Communications Barriers Can Impact Situational Awareness

If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications are a major contributing factor when things go wrong and flawed communications are often a factor when the quality of situational awareness erodes. In fact, flawed communication was the second most frequently cited barrier to flawed

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Situational Awareness Matters!

The Two Headed Incident Commander

A subscriber to the Situational Awareness Matters newsletter sent me a photograph of an emergency incident scene that caused me to reflect on a very important situational awareness lesson. This lesson, unfortunately, is often overlooked and is often implicated as a contributing factor to near-miss and casualty events. Let’s spend a little time examining workload

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Teaching Decision Making to Firefighters

In a recent class, I engaged in a discussion with an officer who took exception with my recommendation that firefighters should be taught how to use situational awareness to make good decisions. His contention was that the fire service is a paramilitary organization and firefighters should not be decision-makers. Further contention was firefighters should obediently

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Standards Can Harm Decision Making Under Stress

I am a big advocate of departments having standardized procedures to guide operations as tools to help develop and maintain situational awareness. I don’t really care if you call them Standard Operating Procedures (SOPs) or Standard Operating Guidelines (SOGs). The important thing is you have a set of commonly understood Standards that guide performance. Standards

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Task Saturation Impacts Situational Awareness

There’s no doubt that in dynamically changing, high-risk, high-consequence environments someone could be called upon to perform many varied tasks, some at the same time. When staffing levels are low, the likelihood of this situation increases significantly. The problem this creates is the brain does not perform well when task saturated, especially in stressful situations.

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Situational Awareness and Decision Making Tips for Training

I recently received an email from a SAMatters community member asking for tips to improve size-up, situational awareness and decision making while training in a flashover simulator. It was a great question (thank you Captain Scott Byers from the Tracy Fire Department)! I offered Scott a number of ideas and thought it would be good

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Situational Awareness and Accountability

Not long ago,  I was provided with the opportunity to present a webinar for Firehouse. The webinar was sponsored by Scott Safety. The program addressed the situational awareness/accountability connection. Thank you to Firehouse and Scott Safety for the opportunity to discuss this important topic.    

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