Human Behavior

These are the first responder situational awareness and decision making issues and opportunities related to human behavior. 

Special Episode 002 | Near Miss Expert Panel

Situational Awareness Matters Radio Show Special Episode 002 Topic: Firefighter Near-Miss Reporting System Expert Panel Discussion (from Fire-Rescue International, Dallas Texas) The purpose of the SAMatters Radio show is to improve situational awareness and decision making for individuals and teams who work in high risk, high consequence environments. The SAMatters mission is simple… To help …

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Episode 16: The impact of fatigue on situational awareness

Episode 16: The impact of fatigue on situational awareness Back in episode 7 I answered a listener question about the impact of fatigue on situational awareness. I promised in that episode that I would dedicate more time to this topic in an upcoming episode. So I want to explore the issue of fatigue some more. …

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Episode 13 – Training for Failure

  In the feature segment we’ll talk about training for failure, how it happens and I’ll offer some advice for how to overcome it. I’ll also include some discussion questions you can have amongst your members about training and whether there may be opportunities for improvement. And we’ll share a near-miss report where a crew …

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Station Alerting Noise Can Impact Situational Awareness

Noise can erode situational awareness in many ways. Loud noises, soft noises, lots of noise, odd noises, familiar noises, annoying noises… all noise can present challenges. In this article, I want to explore some of the challenges first responders face in a noisy environment and I’d like to share my personal example of how noise …

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High Reliability Organizations – Processes

Last month I wrote a piece on the traits of high reliability organizations (HROs) and received a lot of very positive feedback. Thank you! This article will focus on the processes used by HROs. These processes definitely provide some valuable lessons for public safety agencies. Compare your organization and see if you may find some …

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High Reliability Organizations – Traits

There’s a lot being talked about these days about the concept of high reliability organizations. The concept is being embraced by many hospitals throughout the United States and, arguably, for good reason. The principles of highly reliable organizations have direct application to first responders. This contribution focuses on helping you understand the overarching concept of …

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Trained to Fail

There are probably few things I say in a classroom that raises the ire of instructors more than “You’re training your members to fail.” I understand why they wouldn’t want to hear that. No instructor wants a member to fail. Even more so, no instructor wants to be implicated for being the one responsible for …

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Thank you Stowe Fire Department

In 2011 I had the opportunity to deliver a Mental Management of Emergencies class for the Stowe Fire Department. The program focused on how to improve first responder situational awareness and decision making processes under stress. I have been afforded the wonderful opportunity to share this message with many fire departments over the years. This …

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