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The Communications Specialist Role in Forming Situational Awareness

Some of the least appreciated members of the emergency response team are the communications specialists (in some venues, termed dispatchers). How do I know this? First, I served as a communications specialist (my job title was “dispatcher”) early in my career and I was routinely subjected to criticism and ridicule from responders because the information […]

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Situational Awareness Matters!

19 Ways Communications Barriers Can Impact Situational Awareness

If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications are a major contributing factor when things go wrong and flawed communications are often a factor when the quality of situational awareness erodes. In fact, flawed communication was the second most frequently cited barrier to flawed

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Episode 189 | Communications Overload

This episode discusses the cognitive overload that can occur when there is too much verbal information to process.  Length: 31 minutes click the YouTube icon to listen       __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters

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Situational Awareness Matters!

Complex Communications

We have many traits that make us uniquely human. Among them is our ability to engage in complex communications. We can look at black ink squiggled on a piece of bleached paper and derive meaning from those symbols.  We call that skill reading comprehension. And we can listen to and comprehend the meaning of more

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Situational Awareness Matters!

19 Ways Communications Barriers Can Impact Situational Awareness

If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications is a major contributing factor when things go wrong and flawed communications is often a factor when the quality of situational awareness erodes. In fact, flawed communications was the second most frequently cited barrier to flawed

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Situational Awareness Matters

Nine Dangerous Mindsets – Part 6: The Silent

Welcome to part six of this nine-part series on dangerous mindsets that can impact situational awareness. I appreciate all of the very kind feedback I have been receiving on this series on Facebook, Twitter and by email. Your positive feedback energizes me so much. Thank you. In this segment we’re going to discuss the Silent member.

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Periodic Chart

Sponsored by Midwest Fire Thank you for visiting the Periodic Chart of Situational Awareness page. If you would like to purchase the chart, please visit the SAMatters store at: www.SAMatters.com/store/ Each situational awareness barrier identified on the Chart is clickable link that will take you to articles, audio and/or video lessons about the barrier that

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The NIOSH 5 and Leadership – The Jeff Snider Interview – 403

  In this interview, Dr. Gasaway talks with Jeff Snider about the NIOSH 5 – or the five most often cited contributing factors in Line of Duty death investigations and lessons for leader   Jeff Snider has served with the Canadian military as a Special Forces Operator (3 CDO), a Correctional Officer at a maximum-security facility,

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Twelve Ways to Situational Awareness

Ho, Ho, Ho. Merry Christmas everyone! With Thanksgiving day in the past, it is officially the Christmas season! I know everyone’s feeling particularly festive this time of year and I have caught the Christmas spirit in a very situational awareness sort of way. Surely you’ve heard of the “Twelve Days of Christmas.” -You know –

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Situational Awareness Matters!

Radio Traffic Can Improve or Destroy Situational Awareness

When it comes to first responder radio traffic I am reminded of the tale of Goldilocks and the Three Bears. You may recall that in the story Goldilocks samples three bowls of porridge. One is too hot. One is too cold. And the third is just right. This lesson applies directly to first responder situational

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