Search Results for: No Command Support

The Communications Specialist Role in Forming Situational Awareness

Leave a Comment / Accountability, Article, Assumptions, Attention Management, Auditory exclusion, Confabulation, Distractions and Interruptions, Emotions, Risk Assessment, Size Up /

Some of the least appreciated members of the emergency response team are the communications specialists (in some venues, termed dispatchers). How do I know this? First, I served as a communications specialist (my job title was “dispatcher”) early in my career and I was routinely subjected to criticism and ridicule from responders because the information […]

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Big Data Could Spell Big Trouble

Leave a Comment / Article, Attention Management, Emotions, Fatigue, Frustration, Leadership, Multitasking, Technology /

There is a lot being written these days about how “big data” can help emergency scene commanders improve situational awareness and, subsequently, make better decisions. While information (data) is critical to the formation of situational awareness, it is very easy for a commander to become overwhelmed with data. I say this often during my Mental

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Commercial Building Mayday. The Atascocita Fire Story – Part 2 (Episode 304)

Leave a Comment / Accountability, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Equipment, Expectations, Experience, Gut Feeling, Habits, Judgment, Leadership, Mayday, Mayday and RIT, Miscommunications, Mission, Muscle Memory, Near Miss, Optimism, Over Confident, Personal Protective Equipment, Personnel location, Radios, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Teamwork, Time Distortion, Training /

Today’s episode is Part 2 of my 2-part interview with three command officers from the Atascocita Fire Department in Houston, Texas, sharing a story of a commercial building fire that resulted in a mayday. Length: 63 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking

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Physical Condition Assessments Improve Situational Awareness

Leave a Comment / Accountability, Article, Checklists, Crew Resource Management, Decision Making, Fatigue, Firefighter Situational Awareness, Human Factors, PAR, Physical Fitness, Safety, Stress, Technology, Weather /

One of the primary purposes of a Personnel Accountability Report (PAR) is to ensure  the incident commander and safety officer know where crews are and that all members are accounted for. In the event of a rapid change in conditions or an unforeseen turn of events, the PAR can be used to quickly account for

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Commercial Building Mayday. The Atascocita Fire Story – Part 1 (Episode 303)

Leave a Comment / Accountability, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Equipment, Expectations, Experience, Gut Feeling, Habits, Judgment, Leadership, Mayday, Mayday and RIT, Miscommunications, Mission, Muscle Memory, Near Miss, Optimism, Over Confident, Personal Protective Equipment, Personnel location, Radios, Routines, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Teamwork, Time Distortion, Training /

Today’s episode is Part 1 of my 2-part interview with three command officers from the Atascocita Fire Department in Houston, Texas, sharing a story of a commercial building fire that resulted in a mayday. Length: 67 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking

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Where Does Intuition Come From?

15 Comments / Attention Management, Checklists, Decision Making, Distractions and Interruptions, Emotions, Human Behavior, Information overload, Intuition, Repetition, Safety, Tacit Knowledge /

  It is amazing how many articles and videos I have watched lately in which they are talking about decision making based on “gut feel.” It is also disheartening how many first responders I have interviewed who have admitted to me that they have dismissed their gut feelings and proceeded to do things that resulted

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Situational Awareness Matters!

Time to Task Completion is Critical for Situational Awareness

3 Comments / Article, Decision Making, Firefighter Situational Awareness, Leadership, Safety, Workload Management /

Your highest level of situational awareness is formed when you are able to make accurate predictions about future events. In science, we call this projection and it simply means you are able to predict, or project, future events. This is accomplished through mental models you develop that are founded in your training and experience. But

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Situational Awareness: Think Past, Present & Future

Leave a Comment / Article, Decision Making, Firefighter Situational Awareness, Mental Models, Safety, Situational awareness, Size Up /

Flawed situational awareness (SA) is one of the leading contributing factors to first responder near-miss and casualty events. In fact, it is nearly impossible to find a line-of-duty death investigation report that does not implicate flawed SA, or one of the barriers that flaw SA, as contributing to the tragedy. As often as flawed SA

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Understaffing Impacts Situational Awareness

1 Comment / Article, Attention Management, Crew Resource Management, Decision Making, Firefighter Situational Awareness, Human Factors, Safety, Situational awareness, Staffing, Stress, Tunneled Senses /

Understaffing can have a big impact on first responder safety. We all know that. But it can also have a huge impact on first responder situational awareness… more than I ever imagined. I have experienced understaffing issues many times throughout my career but I never gave much thought to how my situational awareness was being

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The Overconfident Incompetent

4 Comments / Article, Competency, Complacency, Crew Resource Management, Culture, Decision Making, Emotions, Firefighter Situational Awareness, Human Behavior, Human Factors, Incompetence, Safety, Situational awareness, Training /

There are four levels of progression a person goes through in the development of competence. The pathway begins with a complete unawareness of how little a person knows and progresses to a complete unawareness of how much a person knows. There is a dangerous cognitive phenomenon that can occur along this continuum known as the

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