Emotions

These are the first responder situational awareness and decision making issues and opportunities related to emotions.

The Communications Specialist Role in Forming Situational Awareness

Some of the least appreciated members of the emergency response team are the communications specialists (in some venues, termed dispatchers). How do I know this? First, I served as a communications specialist (my job title was dispatcher) early in my career and I was routinely subjected to criticism and ridicule from responders because the information …

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Big Data Could Spell Big Trouble

There is a lot being written these days about how “big data” can help emergency scene commanders improve situational awareness and, subsequently, make better decisions. While information (data) is critical to the formation of situational awareness, it is very easy for a commander to become overwhelmed with data. I say this often during my Mental …

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Surviving the Fire Service – The Todd LeDuc Interview (Episode 307)

An interview with Retired Broward County Operations Chief Todd LeDuc, discussing first responder health, wellness and survival. Length: 63 minutes Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the …

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A Mental Health Mayday. The Laverne Friesen Story – Part 2 (Episode 302)

Today’s episode is Part 2 of my 2-part interview with Laverne Friesen, a first responder who is confronting the stigma of mental illness head-on as he shares his first-hand account of how work-related stress was leading him down a dark path toward suicide.  He shares intimate details of what that experience was like, how it …

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Where Does Intuition Come From?

  It is amazing how many articles and videos I have watched lately in which they are talking about decision making based on “gut feel.” It is also disheartening how many first responders I have interviewed who have admitted to me that they have dismissed their gut feelings and proceeded to do things that resulted …

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A Mental Health Mayday. The Laverne Friesen Story – Part 1 (Episode 301)

Today’s episode is Part 1 of my 2-part interview with Laverne Friesen, a first responder who is confronting the stigma of mental illness head-on as he shares his first-hand account of how work-related stress was leading him down a dark path toward suicide.  He shares intimate details of what that experience was like, how it …

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The Impact of Stress on Memory and Recall – Part 2 (Episode 295)

This episode is part 2 of a 2-part presentation where we talk about how stress can impact memory and recall. Length: 34 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check …

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The Impact of Stress on Memory and Recall – Part 1 (Episode 294)

This episode is part 1 of a 2-part presentation where we talk about how stress can impact memory and recall. Length: 30 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check …

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The Overconfident Incompetent

There are four levels of progression a person goes through in the development of competence. The pathway begins with a complete unawareness of how little a person knows and progresses to a complete unawareness of how much a person knows. There is a dangerous cognitive phenomenon that can occur along this continuum known as the …

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Situational Awareness Matters!

19 Ways Communications Barriers Can Impact Situational Awareness

If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications are a major contributing factor when things go wrong and flawed communications are often a factor when the quality of situational awareness erodes. In fact, flawed communication was the second most frequently cited barrier to flawed …

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