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The Overconfident Incompetent – SAM 351

In this episode discusses the process for competency development and introduces the Dunning-Kruger Effect, a cognitive bias whereby unskilled people suffer from the illusion of having superior skills and knowledge.




This discussion includes the four steps in the progression of competency:

Step 1: Unconscious incompetence – being unaware of what you do not know.

Step 2: Conscious incompetence – being aware of how much you do not know.

Step 3: Conscious competence – being aware of how much you know.

Step 4: Unconscious competence – being unaware of how much you know.

You will also be introduced to the Dunning-Kruger Effect. In 1999, two professors at Cornell University conducted a series of experiments and published their findings in the Journal of Personality and Social Psychology. What they uncovered is a cognitive bias where unskilled people suffer from the illusion of having superior skills and knowledge.

Length: 17 Minutes

Click the YouTube meme to watch the full episode

About the Host

Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander.  His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.


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