Category Archives: Culture

High Reliability Organizations – Traits

There’s a lot being talked about these days about the concept of high reliability organizations. The concept is being embraced by many hospitals throughout the United States and, arguably, for good reason. The principles of  highly reliable organizations have direct … Continue reading

Posted in Accountability, Communications, Culture, Decision Making, firefighter situational awareness, Human Behavior, Information overload, Leadership, Safety, Situational awareness, Situational Readiness, Teamwork, Training, Workload Management | Tagged , , , , | Leave a comment

The comfortable routine of complacency

We all know we have habits. Some of them are good habits. And some of them are…well… not so good. The less often talked about cousin of a habit is a routine. Habits and routines can impact situational awareness in … Continue reading

Posted in Complacency, Culture, Decision Making, firefighter situational awareness, Human Behavior, human factors, Incompetence, Safety, Situational awareness | Tagged , , , , , , , | Leave a comment

360° Size Up

Situational awareness starts with capturing clues and cues in your environment. It’s really quite a simple premise. To capture clues and cues requires seeing or hearing them. At a structure fire, the visual clues and cues occupy a finite environment- … Continue reading

Posted in Attention Management, Complacency, Culture, Decision Making, firefighter situational awareness, human factors, Incompetence, Safety, Situational awareness, size-up, Standard Operating Procedures/Guidelines | Tagged , , , , , , , , , , , , , | Leave a comment

Resilient Problem Solvers

Perhaps you’re going to think I’ve been out in the South Carolina sun too long when you read this proclamation: I want you to make more mistakes! What? It’s true, I do. But before you stop reading this article out … Continue reading

Posted in Culture, Decision Making, firefighter situational awareness, Human Behavior, Mental Models, Neuroscience, Repetition, Safety, Situational awareness, Situational Readiness, Standard Operating Procedures/Guidelines, Teamwork, Training | Tagged , , , , , , , , , , | 4 Comments

Another False Alarm: A Tale of Complacency

Complacency is a big deal for first responders because it impacts your situational awareness on multiple levels. I would like to give every responder the benefit of the doubt that if or when they have found him or herself being … Continue reading

Posted in Complacency, Crew Resource Management, Culture, Decision Making, firefighter situational awareness, Human Behavior, human factors, Incompetence, Safety, Situational awareness | Tagged , , , , , , , , , | 4 Comments

Radio Discipline

A frequent contributing factor in firefighter casualty incidents is too much radio traffic. This can have a significant impact on first responder situational awareness because it becomes near impossible to take in, process, comprehend and remember the volumes of information … Continue reading

Posted in Accountability, Auditory exclusion, Communications, Culture, Distractions and Interruptions, firefighter situational awareness, Human Behavior, Mayday and RIT, Safety, Situational awareness | Tagged , , , , , , , , , | 4 Comments

The irrational obsession with loss

There is a growing body of research revealing that many human’s have an irrational obsession with loss. Or, perhaps more accurately, an irrational obsession with AVOIDING loss. This phenomenon is something I have seen played out in my evaluation of … Continue reading

Posted in Complacency, Crew Resource Management, Culture, Decision Making, Ego and Self-Esteem, Fear, firefighter situational awareness, Leadership, Mayday and RIT, Safety, Situational awareness, Stress | Tagged , , , , , , , | Leave a comment

Nine Dangerous Mindsets: Part 9 – The Synergist

Welcome to this, the last of the nine part series on dangerous mindsets. From the feedback I’m getting, this series hit some chords with readers. I appreciate the kind words about my observations and the advice I’ve dispensed throughout this … Continue reading

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Nine Dangerous Mindsets: Part 8 – The Slacker

Welcome to part eight of the Nine Dangerous Mindsets series. In this installment I’m going to take on one of the most challenging and perhaps one of the most frustrating mindsets – the Slacker. This mindset is dangerous to situational … Continue reading

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Nine Dangerous Mindsets – Part 6: The Silent

Before I get into this topic, I want to give a little shout out to attendees from my “Get in the Loop” tour stops so far in 2012. If you haven’t been following my Twitter updates (including my surviving a … Continue reading

Posted in Communications, Crew Resource Management, Culture, Decision Making, Ego and Self-Esteem, Fear, firefighter situational awareness, Human Behavior, human factors, Safety, Situational awareness, Stress | Tagged , , , , , , , , , , , , , , , | Leave a comment