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Episode 203 | Normalization of Deviance

When we are operating under conditions of stress and consequence, coupled with changing conditions and time compression, we can feel a sense of urgency and this can cause us to want to take a shortcut from safety best practices.  Length: 29 minutes       click the YouTube icon to listen       __________________________________________________ […]

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Fifteen Situational Awareness Barriers

The mission of Situational Awareness Matters is to help you see the bad things coming… in time to change bad outcomes. SA is a complex neurological process and I go to painstaking efforts to ensure that what I teach here, on the podcast and in classrooms is “first responder friendly.” I don’t ever want a

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Fear can be a barrier to situational awareness

Everyone has fears and fear can certainly impact a person’s situational awareness. Some people are better at controlling their fears while others are controlled by their fears. Some people mask their fears well while others wear their fear on their sleeves. Some people live in denial of their fears and others face their fears and

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Explaining Resistance to Change

Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over the radio that a caller is reporting the fire to be on the first floor of a three-story apartment building. Your company officer tells you that on

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Every EMS Call Starts with Scene Safety

“Scene Safe, BSI.” These words have been uttered by every first responder who has ever received medical training. In fact, any responder who has performed a practical exercise for certification knows the first two mandatory skills to be completed on the evaluation checklist are: (1) Ensure the scene is safe before entering; and (2) Don

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Every Building on Fire is in the Process of Falling Down

In my first responder situational awareness classes we talk about the need to predict the future. Based on the definition I use on my programs (offered by Dr. Mica Endsley), I am referring to Level 3 situational awareness – being able to project future events. This is catastrophically important to first responder safety. Many times

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Divided Attention Test

In a recent Mental Management of Emergencies program, we were talking about multitasking. During the discussion I explained what happens when a person attempts to multitask the act of paying of attention – which is neurologically impossible by the way. This turned the discussion to a sobriety test administered by police officers called the Divided

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Dispatchers Role in Situational Awareness

One of the situational awareness best practices discussed during the Fifty Ways to Kill a First Responder program is the role played by the dispatcher during an emergency incident. As I have discussed this many times with first responders throughout the United States I have come to the conclusion that in some jurisdictions the dispatcher

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Developing Situational Awareness in Novice Responders

One of the most frequent questions I get asked during the Mental Management of Emergencies and Fifty Ways to Kill a First Responder programs is: How can a novice responder develop expert knowledge when the number of fires are going down? It’s a great question and a great concern because so much of situational awareness

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