Miscommunications Archives - Page 11 of 11 - Situational Awareness Matters!™

Episode 138 | Nine considerations when evaluating incident command software.

Leave a Comment / Attention Management, Auditory exclusion, Automation, Command Support, Communications, Decision Making, Equipment, Information overload, Miscommunications, Overload, Preoccupation, SAMatters Radio, Selective Listening, Shared Mental Models, Task Fixation, Workload Management / Rich Gasaway

In this episode, we discuss 9 things you should consider when evaluating your purchase of incident command software. Length: 31 minutes click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters […]

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Episode 137 | Radio Traffic and Situational Awareness

Leave a Comment / Auditory exclusion, Communications, Confusion, Human Factors, Miscommunications, Overload, Radios, Repetition, SAMatters Radio, Selective Listening, Tunneled Senses / Rich Gasaway

In this episode, we discuss how situational awareness can be improved or impacted by radio traffic. Length: 30 minutes click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy. CLICK

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Episode 127 | Teaching responders how to speak up

Leave a Comment / Accountability, Assertiveness, Attitude, Automatic Action, Bravado, Crew Resource Management, Culture, Denial, Ego, Emotions, Excited, Fear, Firefighter Situational Awareness, Frustration, Human Behavior, Human Factors, Insubordination, Judgment, Leadership, Miscommunications, Mission Myopia, Perception Of Reality, Preoccupation, Pressure, Risk, Safety, SAMatters Radio, Selective Listening, Size Up, Task Fixation, Tunnel Vision, Under Confident / Rich Gasaway

In this episode, we discuss the challenges of teaching responders how to speak up when they think something is going wrong. As we will see, it goes way beyond telling them to speak up if they see something. Length: 39 minutes click the YouTube icon to listen _____________________________________________________ If you are

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Episode 119 | Interview with West Metro Division Chief Dan Pfannenstiel – Part 2

Leave a Comment / Assumptions, Automatic Action, Close Call, Command Location, Command Support, Communications, Confusion, Fatigue, Goals, Mindfulness, Miscommunications, Mission Myopia, Muscle Memory, Personnel location, Progress Reports, Radios, SAMatters Radio, Selective Listening, Shared Mental Models, Teamwork, Workload Management / Rich Gasaway

In this episode I sat down for an interview with West Metro Division Chief Dan Pfannenstiel to discuss a near-miss that occurred at a residential dwelling fire. This is part two of a two-part interview so if you have not yet, be sure to listen to episode 118 for the set-up to the lessons

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Episode 111 | 19 Ways Communications can Impact Situational Awareness

Leave a Comment / Auditory exclusion, Biases, Communications, Confusion, Emotions, Information overload, Miscommunications, Perception, Progress Reports, Radios, SAMatters Radio, Selective Listening, Stress, Tunneled Senses / Rich Gasaway

In this episode I share 19 ways that communications issues can impact Situational Awareness. Length: 37 minutes click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters

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Radio Communications is Essential to Situational Awareness

Leave a Comment / Article, Communications, Crew Resource Management, Decision Making, Equipment, Firefighter Situational Awareness, Human Factors, Leadership, Miscommunications, Mission, Radios, Safety, Standard Operating Procedures/Guidelines, Teamwork, Training / Rich Gasaway

I was invited to be an observer at a regional police tactical training exercise. The program was a multi-day event, starting with some classroom training and culminating in a series of simulations using mock weapons, flash-bangs and actors. The one thing that readily stood out to me was the tactical teams were not using radios

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Five Tough Questions

3 Comments / Accountability, Article, Bravado, Ego, Experience, Human Behavior, Miscommunications, Routines, Training / Rich Gasaway

I have witnessed a rather disturbing trend in my situational awareness classes over the past year. I have added a video where firefighters are on a roof that is clearly self-venting. The video then leads us into discussions on assumed risk versus created risk and changing outcomes versus getting in the way of outcomes that

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