Communications Archives - Page 18 of 26 - Situational Awareness Matters!™

Episode 192 | Amtrak Train Derailment Interview with Larry Creekmore

Leave a Comment / Accountability, Command Location, Command Support, Communications, Decision Making, Goals, Leadership, Mission, Personnel location, Radios, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Training / Rich Gasaway

This episode is an interview with DuPont Fire Chief Larry Creekmore. Chief Creekmore was the third-in unit to the December 18, 2017 Amtrak train derailment in Washington state. Length: 56 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and […]

Episode 192 | Amtrak Train Derailment Interview with Larry Creekmore Read More »

Episode 191 | Interview with Norfolk Assistant Fire Chief John DiBacco – Part 2

Leave a Comment / Accountability, Communications, Decision Making, Experience, Goals, Leadership, Mission, Risk Assessment, SAMatters Radio, Shared Mental Models, Standard Operating Procedures/Guidelines, Training / Rich Gasaway

This episode is Part 2 of my interview with Norfolk Assistant Fire Chief John DiBacco talking about the after-action review process used by Norfolk Fire to learn lessons from significant incidents. Length: 44 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of

Episode 191 | Interview with Norfolk Assistant Fire Chief John DiBacco – Part 2 Read More »

Culture And Situational Awareness

3 Comments / Accountability, Article, Communications, Complacency, Culture, Decision Making, Ego, Emotions, Fear, Firefighter Situational Awareness, Human Behavior, Leadership, Safety, Situational awareness, Teamwork / Rich Gasaway

Each member of an emergency response team is guided by a unique system of values, beliefs, assumptions and norms. Every member also brings their own unique habits and routines. What happens when you combine the values, beliefs, assumptions, norms, habits and routines of many unique individuals within an organization? You create culture. Organizational culture can

Culture And Situational Awareness Read More »

Episode 190 | Interview with Norfolk Assistant Fire Chief John DiBacco – Part 1

Episode 190 is Part 1 of a 2-part interview with Norfolk Assistant Fire Chief John DiBacco talking about the after-action review process used by Norfolk Fire to learn lessons from significant incidents. Length: 36 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of

Episode 190 | Interview with Norfolk Assistant Fire Chief John DiBacco – Part 1 Read More »

Episode 189 | Communications Overload

Leave a Comment / Attention Management, Auditory exclusion, Cognitive Memory, Communications, Information overload, Mayday, Miscommunications, Overload, Radios, SAMatters Radio, Selective Listening / Rich Gasaway

This episode discusses the cognitive overload that can occur when there is too much verbal information to process. Length: 31 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters

Episode 189 | Communications Overload Read More »

Confronting a Boss With Flawed Situational Awareness

1 Comment / Accountability, Article, Communications, Crew Resource Management, Culture, Ego, Firefighter Situational Awareness, Human Behavior, Leadership, Safety, Situational awareness, Standard Operating Procedures/Guidelines, Teamwork / Rich Gasaway

I recently read a post on social media where a firefighter said at an incident scene that he doesn’t worry about his situational awareness. That’s what he has an officer for. Further, he didn’t worry about having situational awareness about the larger incident scene, that’s what he has an incident commander for. I could

Confronting a Boss With Flawed Situational Awareness Read More »

Confabulation: It Sounds Better Than Lying

5 Comments / Accountability, Article, Attention Management, Communications, Confabulation, Crew Resource Management, Decision Making, Firefighter Situational Awareness, Human Behavior, Neuroscience, Safety, Situational awareness / Rich Gasaway

Confabulation may sound better than lying, but it’s no less dangerous. One of the most amazing demonstrations I do during my situational awareness programs is to show how a person, when placed under stress, will lie. Only in the world of neuroscience, we don’t call it lying, we call it confabulation. You won’t do it

Confabulation: It Sounds Better Than Lying Read More »

Episode 185 | St. Charles Fire Department Near Miss – Part 3

Leave a Comment / Accountability, Assumptions, Auditory exclusion, Automatic Action, Close Call, Command Location, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Judgment, Mayday, Miscommunications, Mission Myopia, Near Miss, Over Confident, Perception Of Reality, Personal Protective Equipment, Personnel location, Radios, Safety, SAMatters Radio, Size Up, Teamwork, Vigilance / Rich Gasaway

This episode is part 3 of a 3-part interview with two members of the St. Charles Fire Department (Missouri) discussing a near-miss where four firefighters were overrun by rapidly changing conditions at a residential dwelling fire. Length: 48 minutes Click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of

Episode 185 | St. Charles Fire Department Near Miss – Part 3 Read More »

Complex Communications

4 Comments / Article, Attention Management, Auditory exclusion, Communications, Decision Making, Firefighter Situational Awareness, Human Behavior, Human Factors, Information overload, Mayday and RIT, Safety, Situational awareness, Standard Operating Procedures/Guidelines, Stress / Rich Gasaway

We have many traits that make us uniquely human. Among them is our ability to engage in complex communications. We can look at black ink squiggled on a piece of bleached paper and derive meaning from those symbols. We call that skill reading comprehension. And we can listen to and comprehend the meaning of more

Complex Communications Read More »

Episode 184 | St. Charles Fire Department Near Miss – Part 2

Leave a Comment / Accountability, Assumptions, Auditory exclusion, Automatic Action, Close Call, Command Location, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Denial, Disoriented, Emotions, Expectations, Experience, Judgment, Mayday, Miscommunications, Mission Myopia, Near Miss, Over Confident, Perception Of Reality, Personal Protective Equipment, Personnel location, Progress Reports, Radios, Safety, SAMatters Radio, Size Up, Teamwork, Vigilance / Rich Gasaway

This episode is part 2 of a 3-part interview with two members of the St. Charles Fire Department (Missouri) discussing a near-miss where four firefighters were overrun by rapidly changing conditions at a residential dwelling fire. Length: 45 minutes click the YouTube icon to listen

Episode 184 | St. Charles Fire Department Near Miss – Part 2 Read More »