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Complacency: A Lesson Worth Sharing – The Eric Wappel Story – 390

Leave a Comment / Assertiveness, Assumptions, Attention Management, Attitude, Biases, Bravado, Communications, Culture, Decision Making, Denial, Ego, Emotions, Expectations, Experience, Fear, Firefighter Situational Awareness, Gut Feeling, Human Behavior, Human Error, Human Factors, Intuition, Invincible, Judgment, Leadership, Meta Awareness, Mindfulness, Mission, Neuroscience, Overload, Overwhelm, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Stress, Tacit Knowledge, Teamwork, Training /

    Captain Eric Wappel shares a tale of complacency and how he faced it head-on with his department. On January 3, 2022, the North Judson – Wayne Township Fire Department was dispatched for the second time to the same residence for a “furnace smoking.” Captain Eric Wappel wasn’t available for the first response, but […]

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Episode 189 | Communications Overload

Leave a Comment / Attention Management, Auditory exclusion, Cognitive Memory, Communications, Information overload, Mayday, Miscommunications, Overload, Radios, SAMatters Radio, Selective Listening /

This episode discusses the cognitive overload that can occur when there is too much verbal information to process.  Length: 31 minutes click the YouTube icon to listen       __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters

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