Information overload

These are the first responder situational awareness and decision making issues and opportunities related to information overload. 

Episode 16: The impact of fatigue on situational awareness

Episode 16: The impact of fatigue on situational awareness Back in episode 7 I answered a listener question about the impact of fatigue on situational awareness. I promised in that episode that I would dedicate more time to this topic in an upcoming episode. So I want to explore the issue of fatigue some more. …

Episode 16: The impact of fatigue on situational awareness Read More »

High Reliability Organizations – Processes

Last month I wrote a piece on the traits of high reliability organizations (HROs) and received a lot of very positive feedback. Thank you! This article will focus on the processes used by HROs. These processes definitely provide some valuable lessons for public safety agencies. Compare your organization and see if you may find some …

High Reliability Organizations – Processes Read More »

High Reliability Organizations – Traits

There’s a lot being talked about these days about the concept of high reliability organizations. The concept is being embraced by many hospitals throughout the United States and, arguably, for good reason. The principles of highly reliable organizations have direct application to first responders. This contribution focuses on helping you understand the overarching concept of …

High Reliability Organizations – Traits Read More »