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Human Factors

These are the first responder situational awareness and decision making issues and opportunities related to human factors.

Episode 186 | You Can’t Handle the Truth

  This episode discusses some of the strange consequences of stress, including how employees may say untruthful things without knowing it. Length: 36 minutes click the YouTube icon to listen         _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out […]

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Situational Awareness Matters!

Complex Communications

We have many traits that make us uniquely human. Among them is our ability to engage in complex communications. We can look at black ink squiggled on a piece of bleached paper and derive meaning from those symbols.  We call that skill reading comprehension. And we can listen to and comprehend the meaning of more

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Chatty TSA Agents

It is possible that while you are attempting to pay attention to something, you can be drawn off your task by distractions or interruptions to your workload. A distraction is something that pulls your attention away by accident (like a reflex look in the direction of a loud noise). An interruption is something that pulls

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Duty to Die Syndrome

I recently sent out a message across my social media networks (Twitter, Facebook and LinkedIn) about bravado being a barrier to situational awareness. The message, in case you missed it, read: Bravado: The purposeful ignorance of critical signs of danger coupled with a sense of invincibility. A barrier to situational awareness.  First responders sometimes confuse

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Assumptions can be a situational awareness barrier

  We make assumptions every day. Some of them are accurate. Others are not. Assumptions occur when there is an absence of complete information. Such is the case at just about every emergency scene you respond to. Let’s explore how we make assumptions.

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Situational Awareness Matters

Another False Alarm: A Tale of Complacency

Complacency is a big deal for first responders because it impacts your situational awareness on multiple levels. I would like to give every responder the benefit of the doubt that if or when they have found him or herself being complacent that it wasn’t happening on purpose. In other words, I hope every responder desires

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Anchoring Bias as a Barrier to Situational Awareness

There are over 100 cognitive biases that can impact situational awareness, and subsequently, decision making. Many of these biases are discussed during the Mental Management of Emergencies and Flawed Situational Awareness programs because it is important for responders to understand that we may possess a bias without knowing it and without knowing the impact of

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Episode 169 | Situational Awareness Insanity – Part 5

Albert Einstein is credited with saying “Insanity is doing the same thing over and over again while expecting different results.” This is the final segment of a 5-part series that explores situational awareness insanity. Length: 26 minutes click the YouTube icon to listen     _____________________________________________________ If you are interested in taking your understanding of situational

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Episode 165 | Situational Awareness Insanity – Part 1

Albert Einstein is credited with saying “Insanity is doing the same thing over and over again while expecting different results.” This is Part 1 of a 5-part series that explores situational awareness insanity. Length: 26 minutes click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk

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A situational awareness paradigm shift

Paradigm: A set of assumptions, concepts, values, and practices that constitute a way of viewing reality for the community that shares them . Recent research conducted by Underwriter’s Laboratory (UL) and the National Institute of Standards and Technology (NIST) have revealed a flaw in a long standing paradigm about fire attack. As this blog does not

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