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decision making under stress

Unpredictable staffing: A barrier to situational awareness

The process of developing situational awareness starts with capturing information using the five senses. Then, the information must be understood. And finally, once the information is understood, a prediction is made about future outcomes. This process can be challenged when staffing is unpredictable.

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Episode 18: Situational Awareness Lessons Learned in Two Minutes

This close call survival story is an interview with Aurora Fire Lieutenant Sean Dolan sharing amazing lessons from the house fire where he was caught in a flashover and sustained second and third-degree burns. Sean is very candid in sharing the details of what happened and how close he came to death. Length: 63 minutes

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Mission Myopia: A situational awareness barrier

Every emergency scene operation should begin with determining the mission (sometimes called strategy) and setting task-level goals (sometimes called tactics). Strategy and tactics establish what is to be done and how it is to be done. For example, at a structure fire, arriving responders are trained to conduct search and rescue operations and to extinguish

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Seeing the bad things coming in time to change the outcome

The mission of Situational Awareness Matters! is “Helping responders see the bad things coming… in time to change the outcome.”  That is often easier said than done. In fact, the lessons that sharpen our situational awareness often comes after the fact. It is very easy to see the bad things that were coming when we

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Thank you Stowe Fire Department

In 2011 I had the opportunity to deliver a Mental Management of Emergencies class for the Stowe Fire Department. The program focused on how to improve first responder situational awareness and decision making processes under stress. I have been afforded the wonderful opportunity to share this message with many fire departments over the years. This

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Five Situational Awareness Lessons from SFFD LODD

On June 2, 2011, the San Francisco Fire Department suffered the tragic loss of 2 firefighters at 133 Berkeley Way. The department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the lessons relate to situational awareness and it is from that perspective that I would like

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