In this episode, we discuss five best practices for managing mental workload under stressful working conditions.
Length: 26 minutes
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The research I have conducted on the neuroscience of situational awareness and high-risk decision making has been fascinating and extremely enlightening to me. Over the past 9 years, it has been very rewarding to take the lessons of research and apply them for the benefit of first responders. For those who have attended one of my programs, you know these lessons are always shared in friendly ways (i.e., avoiding all the heady terminology of brain science).
One of the findings of my research led me to the conclusion that once a commander becomes overloaded and overwhelmed, managing the mental workload can become extremely difficult and meltdowns are predictable. And, much to my dismay, it is quite easy to overload and overwhelm someone who is under stress (e.g., the incident commander).
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