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firefighter safety

Mission Myopia: A situational awareness barrier

Every emergency scene operation should begin with determining the mission (sometimes called strategy) and setting task-level goals (sometimes called tactics). Strategy and tactics establish what is to be done and how it is to be done. For example, at a structure fire, arriving responders are trained to conduct search and rescue operations and to extinguish […]

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Seeing the bad things coming in time to change the outcome

The mission of Situational Awareness Matters! is “Helping responders see the bad things coming… in time to change the outcome.”  That is often easier said than done. In fact, the lessons that sharpen our situational awareness often comes after the fact. It is very easy to see the bad things that were coming when we

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Working Command and Situational Awareness

I seem to be getting asked a lot lately about what the first arriving company officer should do at a working structure fire. Specifically, the debate revolves around two basic premise. Should the first arriving company officer assume a fixed command position outside the structure and coordinate the activities of incoming units? Or, should the

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High Reliability Organizations – Processes

Last month I wrote a piece on the traits of high reliability organizations (HROs) and received a lot of very positive feedback. Thank you! This article will focus on the processes used by HROs. These processes definitely provide some valuable lessons for public safety agencies. Compare your organization and see if you may find some

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High Reliability Organizations – Traits

There’s a lot being talked about these days about the concept of high reliability organizations. The concept is being embraced by many hospitals throughout the United States and, arguably, for good reason. The principles of highly reliable organizations have direct application to first responders. This contribution focuses on helping you understand the overarching concept of

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Healing and growing from tragedy

I had an opportunity today to present along side Asheville Fire Chief Scott Burnette at the North Carolina Society of Fire Rescue Instructors Conference. This opportunity came as a result of another wonderful opportunity that Chief Burnette extended to me to conduct facilitated debriefings following the line-of-duty death of Captain Jeff Bowen. During the debriefing

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Trained to Fail

There are probably few things I say in a classroom that raises the ire of instructors more than “You’re training your members to fail.” I understand why they wouldn’t want to hear that. No instructor wants a member to fail. Even more so, no instructor wants to be implicated for being the one responsible for

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Tracking of personnel

Accountability: A critically important component to emergency scene safety when personnel operate in a hazardous environment. From the perspective of situational awareness, accountability plays several roles. The obvious role is personnel accountability facilitates the rapid deployment of rescue teams if something goes awry. Command knows the crew sizes and where they are operating at and

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Thank you Stowe Fire Department

In 2011 I had the opportunity to deliver a Mental Management of Emergencies class for the Stowe Fire Department. The program focused on how to improve first responder situational awareness and decision making processes under stress. I have been afforded the wonderful opportunity to share this message with many fire departments over the years. This

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