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See the bad things coming in time to prevent bad outcomes. We help workers understand human error, reduce the impact of situational awareness barriers and improve dynamic decision making. Virtual training Contact Us About Us We help organizations improve safety by ensuring workers understand how to develop and maintain situational awareness while working in high-stress, […]

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Understanding Stress – Part 2: Types of stress

Welcome to Part 2 of my series on stress. The goal of this segment is to discuss three types of stress: Acute stress, episodic acute stress and chronic stress. Anyone on an emergency scene can, and often do, experience all three. Stress can impact  situational awareness and, equally concerning, stress can have devastating long-term impacts.

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Weather Can Impact Situational Awareness

You may recall from earlier discussions that situational awareness is formed by gathering information about what is happening in the environment around you. Then, your brain takes that information and attempts to form an understanding of what it all means. Finally, after understanding what it means, you make predictions of future events. This is a

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Twelve Ways to Situational Awareness

Ho, Ho, Ho. Merry Christmas everyone! With Thanksgiving day in the past, it is officially the Christmas season! I know everyone’s feeling particularly festive this time of year and I have caught the Christmas spirit in a very situational awareness sort of way. Surely you’ve heard of the “Twelve Days of Christmas.” -You know –

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Flawed Expectations of Personnel Can Impact Situational Awareness

You develop situational awareness by using your senses to capture information (Level 1 situational awareness). Those clues and cues are then processed into understanding (Level 2 situational awareness). Once you understand what is happening, you can then make predictions of future events (Level 3 situational awareness). This article focuses on the third level of situational

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Ignoring the Signs of Danger

A lesson on situational awareness: The tones drop for a reported residential fire. On the way to the call, dispatch reports multiple calls, confirming a working fire. On arrival the crew sees fire blowing out the B-C corner of the single story, detached residential dwelling. The resident is standing in the front yard. A quick

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Confirmation Bias Impacts Situational Awareness

The foundation of situational awareness is capturing clues and cues in your environment – what some would call “paying attention” – and then making sense of those clues and cues – what some would call “understanding” – and then making projections of future events – what some would call “prediction.” One of the challenges in the

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Situational Awareness Matters!

Teaching Situational Awareness and Decision Making

Situational awareness is the foundation for good decision making. Situational awareness is formed by observing… and understanding what is happening in your environment, in the context of how time is passing. That “understanding” is then used to make predictions of future events. For those who have attended my full-day situational awareness classes you know this

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Situational Awareness Matters!

Begin With The End In Mind

One of the essential components of well-developed situational awareness is being able to accurately predict the future. This prediction should be made during the initial scene size up and then it should be updated often as the incident progresses. In this segment, the need to begin with the end in mind will be explored and

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Situational Awareness Matters

Another False Alarm: A Tale of Complacency

Complacency is a big deal for first responders because it impacts your situational awareness on multiple levels. I would like to give every responder the benefit of the doubt that if or when they have found him or herself being complacent that it wasn’t happening on purpose. In other words, I hope every responder desires

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