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information management

Situational Awareness Matters!

Technology Can Help AND Hurt Situational Awareness

You don’t have to look far and wide to locate clever marketing campaigns that make outrageous claims to improve our lives or solve our problems. I’ve been noticing this trend now as it relates to products claiming they “create” situational awareness. I was recently at a conference and had an opportunity to have a discussion […]

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Ignoring the Signs of Danger

A lesson on situational awareness: The tones drop for a reported residential fire. On the way to the call, dispatch reports multiple calls, confirming a working fire. On arrival the crew sees fire blowing out the B-C corner of the single story, detached residential dwelling. The resident is standing in the front yard. A quick

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Confirmation Bias Impacts Situational Awareness

The foundation of situational awareness is capturing clues and cues in your environment – what some would call “paying attention” – and then making sense of those clues and cues – what some would call “understanding” – and then making projections of future events – what some would call “prediction.” One of the challenges in the

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