Imagine for a moment that you’re part of a 4-person first-due crew responding on to an apartment fire. On the way to the call the dispatcher announces over the radio that a caller is reporting the fire to be on the first floor of a three-story apartment building. Your company officer tells you that on […]
Resistance to Change Read More »
I am seeing an increase in the use of mobile data computers as a tool used by incident commanders. Commanders are using computers to capture and manage information, aid in decision making and in some cases as a tool in the development of situational awareness . On the surface, it would appear that situational awareness
Mobile Data Computers and Situational Awareness Read More »
Some of the least appreciated members of the emergency response team are the communications specialists (in some venues, termed dispatchers). How do I know this? First, I served as a communications specialist (my job title was dispatcher) early in my career and I was routinely subjected to criticism and ridicule from responders because the
Episode 72: The dispatcher’s role in forming first responder situational awareness Read More »
