Dispatchers Role in Situational Awareness

4 Comments / Article, Communications, Crew Resource Management, Decision Making, Equipment, Firefighter Situational Awareness, Information overload, Mayday and RIT, Personnel location, Safety, Situational awareness, Standard Operating Procedures/Guidelines, Teamwork, Training, Workload Management /

One of the situational awareness best practices discussed during the Fifty Ways to Kill a First Responder program is the role played by the dispatcher during an emergency incident. As I have discussed this many times with first responders throughout the United States I have come to the conclusion that in some jurisdictions the dispatcher […]

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