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Explanations for Situational Awareness Insanity – Part 4

  This article continues the series focusing on the seemingly-insane things that some first responders do while operating in high-stress, high-consequence environments. Oftentimes, the individuals trying to make sense of these behaviors are quick to judge those on the sharp of the decision by saying things like: “They weren’t paying attention?” or “How could they […]

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The Routine Call

During a recent situational awareness program a participant was discussing something that went wrong at a routine call. As the story went, the crew had been to this address numerous times for the same (or similar) problem. Each time, the issue was resolved quickly and without incident. The call was, by his words, routine.  So,

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Episode 13 – Training for Failure

  In the feature segment, we’ll talk about training for failure, how it happens and I’ll offer some advice on how to overcome it. I’ll also include some discussion questions you can have among your members about training and whether there may be opportunities for improvement. And we’ll share a near-miss report where a crew

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Trained to Fail

There are probably few things I say in a classroom that raises the ire of instructors more than “You’re training your members to fail.” I understand why they wouldn’t want to hear that. No instructor wants a member to fail. Even more so, no instructor wants to be implicated for being the one responsible for

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