If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications is a major contributing factor when things go wrong and flawed communications is often a factor when the quality of situational awareness erodes. In fact, flawed communications was the second most frequently cited barrier to flawed […]
The process of developing situational awareness starts with capturing information using the five senses. Then, the information must be understood. And finally, once the information is understood, a prediction is made about future outcomes. This process can be challenged when staffing is unpredictable.