These are the first responder situational awareness and decision making issues and opportunities related to perception and flawed perceptions of reality.
During a recent situational awareness program a participant was discussing something that went wrong at a routine call. As the story went, the crew had been to this address numerous times for the same (or similar) problem. Each time, the issue was resolved quickly and without incident. The call was, by his words, routine. So, […]
The process of developing situational awareness starts with capturing information using the five senses. Then, the information must be understood. And finally, once the information is understood, a prediction is made about future outcomes. This process can be challenged when staffing is unpredictable.
Unpredictable staffing: A barrier to situational awareness Read More »
