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Complacency: A Lesson Worth Sharing – The Eric Wappel Story – 390

    Captain Eric Wappel shares a tale of complacency and how he faced it head-on with his department. On January 3, 2022, the North Judson – Wayne Township Fire Department was dispatched for the second time to the same residence for a “furnace smoking.” Captain Eric Wappel wasn’t available for the first response, but […]

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Complacency – SAM 369

In this episode, we preview the complacency chapter from the book, How Smart Workers Use Situational Awareness to Improve Safety. Complacency is a dangerous affliction and a very challenging barrier to situational awareness for workers in high-risk environments. When a worker becomes complacent they let their guard down. What does that mean? It’s a cliché

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A Tale of Complacency (Episode 273)

This episode discusses how complacency can creep into our work, impact vigilance and flaw situational awareness. Length: 23 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness

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Complacency: A Killer of First Responders

Curiosity killed the cat. But it’s not curiosity that is killing first responders. It’s complacency contributing to flawed situational awareness. What does it mean to be complacent? I could offer you the Webster’s dictionary definition. Instead, I’d like to offer you a definition based on my observations of those who suffer from the affliction. Complacent:

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Situational Awareness Matters

Another False Alarm: A Tale of Complacency

Complacency is a big deal for first responders because it impacts your situational awareness on multiple levels. I would like to give every responder the benefit of the doubt that if or when they have found him or herself being complacent that it wasn’t happening on purpose. In other words, I hope every responder desires

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Complacency – a barrier to situational awareness

We develop and maintain situational awareness by being perceptive about what is happening around us. To be perceptive, we must pay attention to what is going on in our environment. We can employ all of our senses to help us pay attention – seeing, hearing, feeling, tasting and smelling. However, if we let our guard

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The Comfortable Routine of Complacency

We all know we have habits. Some of them are good habits. And some of them are…well… not so good. The less often talked about cousin of a habit is a routine. Habits and routines can impact situational awareness in both good and bad ways. [tweet this] But where do habits and routines come from?

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What does it mean to be situationally aware?

In this article, we’ll start off by discussing the  basics of awareness. Then, we’ll talk the factors that compete for an employee’s attention. Finally, we’ll share how employers can prepare their teams for the unexpected. Reduce injuries: Close calls matter First responders see a lot of close calls. It’s important for them to be aware

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Situational Awareness Lessons from a Line of Duty Death

Watch this  YouTube video detailing the circumstances of a firefighter line of duty death in which a firefighter from British Columbia was tragically killed when a shipping container exploded without warning. Oftentimes when a firefighter is killed in the line of duty the lessons are not shared. Credit to the department and the province for

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Comfortably Complacent (Episode 277)

This episode discusses how easy it can be to get into a comfortable rut of complacency. Length: 20 minutes   Click the YouTube icon to watch the full VIDEO     __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness

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