Last month I wrote a piece on the traits of high reliability organizations (HROs) and received a lot of very positive feedback. Thank you! This article will focus on the processes used by HROs. These processes definitely provide some valuable lessons for public safety agencies. Compare your organization and see if you may find some […]
High Reliability Organizations – Processes Read More »
There’s a lot being talked about these days about the concept of high reliability organizations. The concept is being embraced by many hospitals throughout the United States and, arguably, for good reason. The principles of highly reliable organizations have direct application to first responders. This contribution focuses on helping you understand the overarching concept of
High Reliability Organizations – Traits Read More »
I recently received an inquiry from an SAMatters member asking my thoughts on front loading command personnel in the event of a Mayday. Specifically, the reader wanted to know if I thought it was a good idea. I could answer the question in one word: Yes. However, I like to help my readers build deep
Staffing for the Mayday/Rapid Intervention Read More »
Accountability: A critically important component to emergency scene safety when personnel operate in a hazardous environment. From the perspective of situational awareness, accountability plays several roles. The obvious role is personnel accountability facilitates the rapid deployment of rescue teams if something goes awry. Command knows the crew sizes and where they are operating at and
Tracking of personnel Read More »
On June 2, 2011, the San Francisco Fire Department suffered the tragic loss of 2 firefighters at 133 Berkeley Way. The department conducted an internal review of the incident and issued a 156-page report on their findings. Many of the lessons relate to situational awareness and it is from that perspective that I would like
Five Situational Awareness Lessons from SFFD LODD Read More »
The med unit is responding to a report of a person down in a hotel room. While in route, dispatch notifies them that CPR is in progress. As they arrive a police officer meets them outside and tells them there now two victims and CPR is in progress on both. The officer further advises the
When The Puzzle Pieces Don’t Fit Read More »
I am blessed to present at dozens of state, national and international conferences and fire schools each year. These opportunities are essential to my mission of improving first responder situational awareness. I have just returned from the 2012 Utah Winter Fire School. This is the second consecutive year I was invited to present. I was
Utah Winter Fire School Read More »
Thank you to Battalion Chief Rick Davis from the Loveland Fire Rescue Authority for sharing this article he wrote for Situational Awareness Matters. I had an opportunity to deliver a situational awareness program in Loveland for the North Range fire departments. When it comes to understanding the importance of firefighter situational awareness, Loveland Fire Rescue
SA Matters to the Loveland Fire Rescue Authority Read More »
If you have attended one of my new Mental Management of Emergencies programs you have learned how stress is a game-changer when it comes to firefighter situational awareness and decision making quality. Most basic training programs focus on developing cognitive knowledge and physical skills. Far less address the impact of stress on situational awareness and
You Can’t Handle The Truth! Read More »
Here are some samples of the wonderful feedback I have received from those who have attended a program, read my books and articles, visited my website, watched my videos, listened to my podcasts, or participated in a webinar. Thank you so much to those who take the time to send me your comments and completed
