Expectations Archives - Page 8 of 20 - Situational Awareness Matters!™

Commercial Building Mayday. The Atascocita Fire Story – Part 1 (Episode 303)

Leave a Comment / Accountability, Assumptions, Attention Management, Benchmarks, Building Construction, Checklists, Close Call, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Complacency, Confusion, Crew Resource Management, Decision Making, Equipment, Expectations, Experience, Gut Feeling, Habits, Judgment, Leadership, Mayday, Mayday and RIT, Miscommunications, Mission, Muscle Memory, Near Miss, Optimism, Over Confident, Personal Protective Equipment, Personnel location, Radios, Routines, Safety, SAMatters Radio, Size Up, Staffing, Standard Operating Procedures/Guidelines, Teamwork, Time Distortion, Training / Rich Gasaway

Today’s episode is Part 1 of my 2-part interview with three command officers from the Atascocita Fire Department in Houston, Texas, sharing a story of a commercial building fire that resulted in a mayday. Length: 67 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking […]

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Heavy Content Fires – The Ryan Pennington Interview (Episode 300)

Leave a Comment / Culture, Decision Making, Expectations, Experience, Human Behavior, Judgment, Meta Awareness, Mindfulness, Perception Of Reality, Pre Arrival Lens, Risk, Risk Assessment, Safety, SAMatters Radio, Size Up, Standard Operating Procedures/Guidelines, Stress, Vigilance / Rich Gasaway

In this episode, I interview the foremost fire service expert on fighting “heavy content” fires (aka, hoarded environments). The interview is packed with great ideas for first responders, and some tips for family members who are dealing with a family member afflicted with a hoarding disorder. Length: 57 minutes Click the YouTube icon to watch

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Surrounded by Fire: The Roree Payment Story – Part 2 (Episode 298)

Leave a Comment / Accountability, Assumptions, Attention Management, Building Construction, Close Call, Command Location, Command Support, Communications, Complacency, Confusion, Decision Making, Expectations, Experience, Judgment, Mindfulness, Mission, Near Miss, Optimism, Personal Protective Equipment, Personnel location, Prediction, Risk, Routines, Safety, SAMatters Radio, Size Up, Staffing, Task Fixation, Teamwork, Technology, understaffing / Rich Gasaway

This episode is part 2 of a 2-part interview with Clearview Fire & EMS Chief Roree Payment, sharing the details of a residential dwelling fire near-miss where he was caught in a fireball due to rapidly changing, wind-driven conditions. Length: 51 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If

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Surrounded by Fire: The Roree Payment Story – Part 1 (Episode 297)

This episode is part 1 of a 2-part interview with Clearview Fire & EMS Chief Roree Payment, sharing the details of a residential dwelling fire near-miss where he was caught in a fireball due to rapidly changing, wind-driven conditions. Length: 47 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If

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The Normalization of Deviance

8 Comments / Article, Assumptions, Competency, Complacency, Expectations, Experience, Human Behavior, Neuroscience, Safety, Situational awareness / Rich Gasaway

It’s an odd term – normalization of deviance. But the term and the premise behind the term provides a valuable explanation as to some of the behaviors we observe in the first responder world. Defining the term Normalization: To make normal; to make an established standard. Deviance: Departing from the norm; performing

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Overconfidence – A Dangerous Minefield (Episode 296)

Leave a Comment / Accountability, Assumptions, Attitude, Automatic Action, Competency, Complacency, Culture, Decision Making, Denial, Ego, Expectations, Experience, Explicit Knowledge, Human Behavior, Human Error, Human Factors, Incompetence, Judgment, Leadership, Mindfulness, Miscommunications, Optimism, Over Confident, Risk, Risk Assessment, Safety, SAMatters Radio, Tacit Knowledge, Under Confident / Rich Gasaway

In this episode, we review the Overconfidence chapter of my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 28 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check

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The Impact of Stress on Memory and Recall – Part 2 (Episode 295)

Leave a Comment / Cognitive Memory, Confabulation, Confusion, Decision Making, Denial, Disoriented, Emotions, Expectations, Frustration, Human Factors, Long-Term Memory, Lost Focus, Meta Awareness, Mindfulness, Miscommunications, Overload, Overwhelm, Pressure, Progress Reports, Risk, Risk Assessment, Safety, SAMatters Radio, Selective Listening, Short Term Memory, Stress, Teamwork, Tunneled Senses, Workload Management / Rich Gasaway

This episode is part 2 of a 2-part presentation where we talk about how stress can impact memory and recall. Length: 34 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check

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The Impact of Stress on Memory and Recall – Part 1 (Episode 294)

This episode is part 1 of a 2-part presentation where we talk about how stress can impact memory and recall. Length: 30 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check

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Preview of the Task Fixation Chapter of My New Smart Workers Book (Episode 289)

Leave a Comment / Assumptions, Attention Management, Auditory exclusion, Cognitive Memory, Command Location, Communications, Confabulation, Confusion, Decision Making, Distractions and Interruptions, Equipment, Expectations, Human Behavior, Human Error, Human Factors, Information overload, Lost Focus, Mindfulness, Miscommunications, Overload, Overwhelm, Perception Of Reality, Pre Arrival Lens, Radios, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Standard Operating Procedures/Guidelines, Technology, Tunneled Senses, Vigilance / Rich Gasaway

In this episode, I preview the chapter on Task Fixation from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 33 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher

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Preview of the Auditory Exclusion Chapter of My New Smart Workers Book (Episode 288)

In this episode, I preview the chapter on Auditory Exclusion from my new book, How Smart Workers Use Situational Awareness to Improve Safety. Length: 27 minutes Click the YouTube icon to watch the full VIDEO __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher

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