Chatty TSA Agents

1 Comment / Accountability, Article, Attention Management, Auditory exclusion, Automatic Action, Decision Making, Distractions and Interruptions, Experience, Human Behavior, Human Factors, Information overload, Interruptions, Multitasking /

It is possible that while you are attempting to pay attention to something, you can be drawn off your task by distractions or interruptions to your workload. A distraction is something that pulls your attention away by accident (like a reflex look in the direction of a loud noise). An interruption is something that pulls […]

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