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Complacency: A Lesson Worth Sharing – The Eric Wappel Story – 390

    Captain Eric Wappel shares a tale of complacency and how he faced it head-on with his department. On January 3, 2022, the North Judson – Wayne Township Fire Department was dispatched for the second time to the same residence for a “furnace smoking.” Captain Eric Wappel wasn’t available for the first response, but […]

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Interview with Jeff Banman from the Operational Mindset Foundation (Episode 322)

The mission of the Operational Mindset Foundation is to mentally, physically and emotionally prepare those who choose to place themselves in harm’s way every day for the benefit of others… and give them the opportunity to experience what safe feels like when they return home. Length: 32 minutes Click the YouTube icon to watch the full

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Sensory Conflict and Mind Drift – A reading from the Smart Worker’s book (Episode 321)

Situational awareness barriers block a worker’s ability to perceive, understand or predict. I have uncovered and researched more than a hundred barriers to awareness. This episode talks about two of the barriers – sensory conflict and mind drift. We also briefly discuss the process for predicting future events. Length: 53 minutes Click the YouTube icon

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Mission Myopia

The tones drop for an apartment building fire. On the way, dispatch is advising multiple calls, confirming a working fire and the possibility of people trapped. The mind of the officer on the aerial platform is busy processing – thinking – anticipating – what will need to be done upon arrival? Of course, truck work

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What You Don’t See Can Save You

I dedicate a lot of time during my situational awareness programs ensuring that first responders understand how clues and cues serve as the foundation for developing and maintaining good situational awareness. We also spend considerable time making the connection of how strong situational awareness becomes the foundation for good decision making. For the most part,

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Understaffing Impacts Situational Awareness

Understaffing can have a big impact on first responder safety. We all know that. But it can also have a huge impact on first responder situational awareness… more than I ever imagined. I have experienced understaffing issues many times throughout my career but I never gave much thought to how my situational awareness was being

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Team Situational Awareness

This is going to be an uncomfortable conversation as we talk about assessing your team to identify your weak links – the members who are not adequately trained, prepared or fit to perform the duties of a firefighter. During my SA programs, we talk about the need to complete a situational awareness “size-up” of the

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Situational Awareness Matters!

The Two Headed Incident Commander

A subscriber to the Situational Awareness Matters newsletter sent me a photograph of an emergency incident scene that caused me to reflect on a very important situational awareness lesson. This lesson, unfortunately, is often overlooked and is often implicated as a contributing factor to near-miss and casualty events. Let’s spend a little time examining workload

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The Downside of Experience

There are numerous vocations and daily activities that could be considered extremely dangerous, such as firefighting, oil refineries, construction workers, police officers and so many more, but life itself can be dangerous if we are not aware of our surroundings. Some such things or places that would seem very mundane could result in tragedy if we

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Episode 239 | How Could They Be SO Stupid?

  This episode discusses how easy it is for first responders to adopt a judgmental mindset and miss important lessons that can improve situational awareness. Length: 17 minutes   Click the YouTube icon to watch the full VIDEO         __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk

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