decision making Archives - Page 31 of 59 - Situational Awareness Matters!™

Episode 191 | Interview with Norfolk Assistant Fire Chief John DiBacco – Part 2

Leave a Comment / Accountability, Communications, Decision Making, Experience, Goals, Leadership, Mission, Risk Assessment, SAMatters Radio, Shared Mental Models, Standard Operating Procedures/Guidelines, Training / Rich Gasaway

This episode is Part 2 of my interview with Norfolk Assistant Fire Chief John DiBacco talking about the after-action review process used by Norfolk Fire to learn lessons from significant incidents. Length: 44 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of […]

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Culture And Situational Awareness

3 Comments / Accountability, Article, Communications, Complacency, Culture, Decision Making, Ego, Emotions, Fear, Firefighter Situational Awareness, Human Behavior, Leadership, Safety, Situational awareness, Teamwork / Rich Gasaway

Each member of an emergency response team is guided by a unique system of values, beliefs, assumptions and norms. Every member also brings their own unique habits and routines. What happens when you combine the values, beliefs, assumptions, norms, habits and routines of many unique individuals within an organization? You create culture. Organizational culture can

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Episode 190 | Interview with Norfolk Assistant Fire Chief John DiBacco – Part 1

Episode 190 is Part 1 of a 2-part interview with Norfolk Assistant Fire Chief John DiBacco talking about the after-action review process used by Norfolk Fire to learn lessons from significant incidents. Length: 36 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of

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Episode 189 | Communications Overload

Leave a Comment / Attention Management, Auditory exclusion, Cognitive Memory, Communications, Information overload, Mayday, Miscommunications, Overload, Radios, SAMatters Radio, Selective Listening / Rich Gasaway

This episode discusses the cognitive overload that can occur when there is too much verbal information to process. Length: 31 minutes click the YouTube icon to listen __________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters

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Confronting a Boss With Flawed Situational Awareness

1 Comment / Accountability, Article, Communications, Crew Resource Management, Culture, Ego, Firefighter Situational Awareness, Human Behavior, Leadership, Safety, Situational awareness, Standard Operating Procedures/Guidelines, Teamwork / Rich Gasaway

I recently read a post on social media where a firefighter said at an incident scene that he doesn’t worry about his situational awareness. That’s what he has an officer for. Further, he didn’t worry about having situational awareness about the larger incident scene, that’s what he has an incident commander for. I could

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Episode 188 | When the puzzle pieces don’t fit

Leave a Comment / Assumptions, Attention Management, Automatic Action, Command Presence, Complacency, Confusion, Decision Making, Denial, Expectations, Gut Feeling, Illness, Intuition, Meta Awareness, Mission Myopia, Near Miss, Personnel location, Pre Arrival Lens, Routines, Safety, SAMatters Radio, Task Fixation, Teamwork, Vigilance / Rich Gasaway

This episode discusses the confusion that can occur when the information you gather during size-up do not fit your expectations of what you thought you were going to see or hear. Length: 35 minutes click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness

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The Myth of Multitasking and Situational Awareness

Leave a Comment / Article, Attention Management, Crew Resource Management, Decision Making, Distractions and Interruptions, Firefighter Situational Awareness, Human Behavior, Human Factors, Neuroscience, Repetition, Safety, Situational awareness, Workload Management, Worksheets / Rich Gasaway

Think you’re good at multitasking? If so, you are just fooling yourself. Or, perhaps more aptly stated, your brain is fooling you. Multitasking is simply a way for us to be tricked into doing a whole bunch of things, poorly, all at the same time. When it comes to managing attention, the human brain cannot

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Episode 187 | Standards May Harm Decision Making

Leave a Comment / Decision Making, Expectations, Judgment, SAMatters Radio, Training / Rich Gasaway

This episode discusses how training employees to written standards may actually harm decision making. Length: 27 minutes click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out the Situational Awareness Matters Online Academy.

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Episode 186 | You Can’t Handle the Truth

Leave a Comment / Cognitive Memory, Confabulation, Confusion, Decision Making, Human Behavior, Human Factors, Information overload, Miscommunications, Overload, Progress Reports, Safety, SAMatters Radio, Stress / Rich Gasaway

This episode discusses some of the strange consequences of stress, including how employees may say untruthful things without knowing it. Length: 36 minutes click the YouTube icon to listen _____________________________________________________ If you are interested in taking your understanding of situational awareness and high-risk decision making to a higher level, check out

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Confabulation: It Sounds Better Than Lying

5 Comments / Accountability, Article, Attention Management, Communications, Confabulation, Crew Resource Management, Decision Making, Firefighter Situational Awareness, Human Behavior, Neuroscience, Safety, Situational awareness / Rich Gasaway

Confabulation may sound better than lying, but it’s no less dangerous. One of the most amazing demonstrations I do during my situational awareness programs is to show how a person, when placed under stress, will lie. Only in the world of neuroscience, we don’t call it lying, we call it confabulation. You won’t do it

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