Mission Myopia: A situational awareness barrier

fireThe primary mission of all first responders is to save lives and property. In some agencies when a new member is inducted into the organization they take an oath of office that includes pledging their commitment to this mission. The mission is an important – even noble – calling. But what happens when a responder is blinded by the mission? The result is mission myopia.

Mission myopia

magooMission myopia is the term I have assigned to the phenomenon where someone becomes shortsighted and, as a result, fails to see the bad things that are right in front of them. In some instances, mission myopia does not entail being blind to visual and audible clues and cues. Rather, it involves ignoring the presence of the information – critical information – indicating bad outcomes are on the horizon.

Blindness

focusWhile I often talk about (and demonstrate) in my classes how responders can become blind to the critical information that indicates they are in (or about to be in) grave danger, in this section I am not referring to that sort of blindness. But it is worth acknowledgment that a responder, under stress, can literally lose his or her field of vision or become deaf to their surroundings.

When a responder’s attention is focused entirely on accomplishing the mission, the visual and audible clues simply may not get processed into comprehension. If this happens, a responder is at risk because they may be looking right at a situation of grave danger and not realize. The mind is elsewhere, so to speak. That “elsewhere” is being focused on the mission of victim rescue and extinguishment.

Denial of Clues

hearseespeakIn addition to having the potential of not comprehending critical clues and cues, a responder who is mission focused may also deny the severity of the clues and cues. When this happens, a responder may think: It’s not as bad as it looks. Or, I’ve seen, and made entry on worse fires than this. Denial is a way for a responder to look beyond the danger and justify highly risky actions.

Ignoring the Clues

fire2Ignoring the clues may be one of the most disappointing symptoms of mission myopia. I have interviewed dozens of responders who, after a near-miss or casualty event, have admitted to me that they saw the indicators of grave danger, understood those dangers completely, and were not in denial that the conditions were grave. And then, in defiance of all logic, still made entry even though they admit to me (albeit after the fact) they knew there was not a savable life and the fire was consuming the property at a pace faster than they could reverse.

I commend these firefighters for making such admissions to me because it allow me to observe, investigation, understand and share this dangerous mindset. Sometimes, under some conditions, for some responders, a dedication to the mission of saving lives and property is all consuming. They seemingly know, even before they arrive at the emergency scene, they are going to go interior in an effort to fulfill their sworn duty to save lives and property. Once they arrive, the conditions, no matter how severe, never deter them from the mission. They are mission myopic.

Chief Gasaway’s Advice

SolutionsAll first responders are sworn protectors of life and property. But not all lives and property are savable. And to think otherwise is delusional and dangerous. It is essential that when arriving on the scene of an emergency to conduct a complete size-up and risk assessment. Don’t be tricked by the situational awareness barrier of urgency and use the excuse there was no time to complete a size-up and risk assessment. As a responder you are required to assume risk at every call. But do everything in your power to never create the risk at a call.

Every fire should begin with a size-up that is realistic. Is there the potential for savable lives? Here’s a hint. If responders make entry through the front door and within 30-60 seconds are trapped by collapse or caught in a flashover, that was not an environment conducive to the survival of civilians. No environment that severely burns or kills responders wearing full personal protective gear, under the protection of a hose line, is survivable by civilians. Be realistic. We cannot save everyone. No matter how much we want to. Not matter if we took an oath to do so.

Action Items

  1. Discussion QuestionsDiscuss a time when you, or someone you know, suffered from mission myopia. What was the outcome? Discuss how it could have been worse?
  2. Discuss some strategies for avoiding mission myopia.
  3. Discuss your process for making go/no-go decisions. If you do not have a process, work with your crew to develop one.

The mission of Situational Awareness Matters is simple: Help first responders see the bad things coming… in time to change the outcome.

Safety begins with SA! 


Share your comments on this article in the “Leave a Reply” box below. If you want to send me incident pictures, videos or have an idea you’d like me to research and write about, contact me. I really enjoy getting feedback and supportive messages from fellow first responders. It gives me the energy to work harder for you.

Thanks,

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Email: Support@RichGasaway.com
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About Rich Gasaway

Richard B. Gasaway served 33 years on the front lines as a firefighter, EMT-Paramedic and fire chief. He earned his Doctor of Philosophy degree while studying how individuals, teams and organizations develop and maintain situational awareness and make decisions in high stress, high consequence, time compressed environments. Dr. Gasaway is widely considered to be one of the nation's leading authorities on first responder situational awareness and decision making. His material has been featured and referenced in more than 400 book chapters, research projects, journal articles, podcasts, webinars and videos. His research and passion to improve workplace safety through improved situational awareness is unrivaled. Dr. Gasaway's leadership and safety programs have been presented to more than 42,000 first responders, emergency managers, medical providers, military personnel, aviation employees, industrial workers and business leaders throughout North America, Europe, Asia and Australia.
This entry was posted in Attention Management, Decision Making, Distractions and Interruptions, Ego and Self-Esteem, human factors, Meta Awareness, Multitasking, Risk Assessment, Safety, size-up, Task saturation, Tunneled Senses. Bookmark the permalink.

2 Responses to Mission Myopia: A situational awareness barrier

  1. Ethan Bansek says:

    Great Stuff!

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