Category Archives: Workload Management

These are the first responder situational awareness and decision making issues and opportunities related to responder and commander workload management.

The myth of multitasking and situational awareness

Think you’re good at multitasking? If so, you are just fooling yourself. Or, perhaps more aptly stated, your brain is fooling you. Multitasking is simply a way for us to be tricked into doing a whole bunch of things, poorly, … Continue reading

Posted in Attention Management, Crew Resource Management, Decision Making, Distractions and Interruptions, firefighter situational awareness, Human Behavior, human factors, Neuroscience, Repetition, Safety, Situational awareness, Workload Management, Worksheets | Tagged , , , , , , , , | Leave a comment

Episode 18: Situational Awareness Lessons Learned in Two Minutes

  Available on iTunes and Stitcher Radio! (Click the icon below or search SAMatters Radio)       __________________________________________________________________   This close call survival story is an interviews Aurora Fire Lieutenant Sean Dolan sharing amazing lessons from the house fire … Continue reading

Posted in Accountability, Attention Management, Auditory exclusion, Close Call Survivor, Communications, Complacency, Crew Resource Management, Culture, Decision Making, Distractions and Interruptions, Ego and Self-Esteem, Emotions, Fear, firefighter situational awareness, Human Behavior, human factors, Intuition, Mayday and RIT, Neuroscience, Safety, Situational awareness, size-up, Staffing, Standard Operating Procedures/Guidelines, Stress, Tacit knowledge, Teamwork, Training, Tunneled Senses, Workload Management | Tagged , , , , , , , , , , , , , , , , | 1 Comment

Episode 17: Situational awareness lessons learned from a double line-of-duty death

  Available on iTunes and Stitcher Radio! (Click the icon below or search SAMatters Radio)       __________________________________________________________________   “Lessons learned from the Athletic Club Hotel Fire.” This episode is an interview with Indianapolis Health & Safety Chief, Doug … Continue reading

Posted in Accountability, Close Call Survivor, Complacency, Crew Resource Management, Culture, Decision Making, Emotions, Fear, firefighter situational awareness, Human Behavior, Line of Duty Death, Safety, Situational awareness, Staffing, Stress, Teamwork, Training, Workload Management | Tagged , , , , , , , , , , | Leave a comment

Episode 16: The impact of fatigue on situational awareness

  Available on iTunes and Stitcher Radio! (Click the icon below or search SAMatters Radio)       __________________________________________________________________ Episode 16: The impact of fatigue on situational awareness Length: 20 minutes Back in episode 7 I answered a listener question … Continue reading

Posted in Accountability, Attention Management, Communications, Complacency, Crew Resource Management, Decision Making, Distractions and Interruptions, Emotions, Fatigue, Human Behavior, human factors, Information overload, Multitasking, Physical Fitness, Safety, Situational awareness, Situational Readiness, Staffing, Standard Operating Procedures/Guidelines, Stress, Task saturation, Teamwork, Workload Management | Tagged , , , , , , , , , , | Leave a comment

A situational awareness paradigm shift

Paradigm: A set of assumptions, concepts, values, and practices that constitutes a way of viewing reality for the community that shares them. Recent research conducted by Underwriter’s Laboratory (UL) and the National Institute of Standards and Technology (NIST) have revealed a … Continue reading

Posted in Accountability, Attention Management, Complacency, Decision Making, Emotions, firefighter situational awareness, Human Behavior, human factors, Incompetence, Safety, Situational awareness, size-up, Stress, Task saturation, Tunneled Senses, Workload Management | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Shared Situational Awareness

Shared situational awareness simply means two or more people have a commonly understood mental model (mental image of what’s happening… and what is going to happen in the future). When responders arrive at the scene of an emergency at different … Continue reading

Posted in Attention Management, Situational awareness, Teamwork, Workload Management | Tagged , , , , | Leave a comment

Explanations for Situational Awareness Insanity-Part 3

This series is focused on the seemingly insane things that first responders do while operating in high-stress, high consequence environments. Oftentimes, those trying to make sense of these behaviors are quick to judge the participants, saying things like: “How could … Continue reading

Posted in Attention Management, Auditory exclusion, Communications, Confabulation, Crew Resource Management, Decision Making, firefighter situational awareness, Human Behavior, human factors, Information overload, Neuroscience, Safety, Situational awareness, size-up, Stress, Tacit knowledge, Task saturation, Workload Management | Tagged , , , , , , , , , , , , , | Leave a comment

A must-see safety video

As a great follow-up to the Recipe from Hell’s Kitchen series, I want to recommend you watch this video created by the Chicago Fire Department that depicts the powerful life stories of firefighters who have been injured or killed.

Posted in Accountability, Communications, Complacency, Crew Resource Management, Culture, Decision Making, Fear, firefighter situational awareness, Incompetence, Leadership, Physical Fitness, Safety, Situational awareness, Situational Readiness, size-up, Standard Operating Procedures/Guidelines, Stress, Teamwork, Workload Management | Tagged , , , , , | 2 Comments

Twelve Ways to Situational Awareness

Ho, Ho, Ho. Merry Christmas everyone! I know everyone’s feeling particularly festive this time of year and I have caught the Christmas spirit in a very situational awareness sort of way. Surely you’ve heard of the “Twelve Days of Christmas.” … Continue reading

Posted in Communications, Complacency, Culture, Decision Making, Gasaway Consulting Group, human factors, Incompetence, Information overload, Safety, Situational awareness, Situational Readiness, size-up, Staffing, Stress, Teamwork, Training, Workload Management | Tagged , , , , , , , , , , , | 6 Comments

Task Saturation Impacts Situational Awareness

There’s no doubt that in dynamically changing, high-risk, high-consequence environments someone could be called upon to perform many varied tasks, some at the same time. When staffing levels are low, the likelihood of this situation can increases significantly. The problem … Continue reading

Posted in Attention Management, Checklists, Crew Resource Management, Decision Making, Emotions, firefighter situational awareness, human factors, Information overload, Safety, Situational awareness, Staffing, Stress, Task saturation, Workload Management | Tagged , , , , , , , , , , , , | Leave a comment