Standard Operating Procedures/Guidelines Archives - Page 2 of 11

Unmanned and Remote Emergency Services – The Ron Warren Interview – 391

Leave a Comment / Accountability, Automation, Command Location, Command Presence, Command Support, Communications, Crew Resource Management, Decision Making, Equipment, Expectations, Explicit Knowledge, Firefighter Situational Awareness, Information overload, Leadership, Mindfulness, Mission, Personnel location, Progress Reports, Risk, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Teamwork, Technology, Training, Weather, Workload Management / Rich Gasaway

While presenting a situational awareness program for the Fireman’s Association of Tioga County, Pennsylvania, one of the participants was Ron Warren. Ron is the founder and Department Chief of North Central PA Unmanned Emergency Services. He is a full-time state law enforcement officer and a veteran of the US Army, where he served two combat […]

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Sirencide: The Impact of Acute Stress in Emergency Vehicle Crashes – 388

Leave a Comment / Article, Attention Management, Automatic Action, Complacency, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Distractions and Interruptions, Ego, Equipment, Excited, Expectations, Experience, Fear, Firefighter Situational Awareness, Habits, Human Behavior, Human Error, Human Factors, Judgment, Leadership, Line of Duty Death, Lost Focus, Mindfulness, Neuroscience, Personnel location, Preoccupation, Pressure, Radios, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Technology / Rich Gasaway

This interview is with Dr. Dusty Lambert, a firefighter who completed his doctoral degree while researching the impact of acute stress in emergency vehicle crashes. Emergency services provide an invaluable service to communities and cities around the world. Research has shown these professionals encounter significant acute psychological stress throughout their work shifts. Acute stress has

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Active Shooter Part 2 – Advice for Fire and EMS

Leave a Comment / Accountability, Article, Attitude, Building Construction, Communications, Competency, Complacency, Decision Making, Emotions, Excited, Expectations, Experience, Fear, Human Behavior, Human Error, Human Factors, Information overload, Intuition, Judgment, Leadership, Mental Models, Mindfulness, Muscle Memory, Neuroscience, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Training, Vigilance / Rich Gasaway

When I was in the police academy and went through Active Shooter training it was designed solely for police officers. There was never a mention of EMS or fire department response and how they could assist in these situations. It took approximately 8 years into my career until I went to a training that

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Active Shooter Part 1 – Advice for Law Enforcement

1 Comment / Accountability, Article, Attitude, Building Construction, Communications, Competency, Complacency, Decision Making, Emotions, Excited, Expectations, Experience, Fear, Human Behavior, Human Error, Human Factors, Information overload, Intuition, Judgment, Leadership, Mental Models, Mindfulness, Muscle Memory, Neuroscience, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Training, Vigilance / Rich Gasaway

My students often ask me: “Mr. Moldenhauer, what’s the worst call cops could ever go on?” My response is always the same, an active shooter call. I have had my share of terrible calls in my career that will stay with me forever (i.e. suicides, child deaths, and fatal car accidents just to name

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Hit on the roadway. The Magnum Bower Story – SAM 386

Leave a Comment / Attention Management, Attitude, Close Call, Communications, Complacency, Decision Making, Disoriented, Equipment, Expectations, Experience, Lost Focus, Miscommunications, Mission Myopia, Multitasking, Near Miss, Personal Protective Equipment, Personnel location, Prediction, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Standard Operating Procedures/Guidelines, Training / Rich Gasaway

This interview is with Magnum Bower, a heavy duty tow truck operator who survived being struck on a roadway incident, resulting in him becoming a quadriplegic. On May 9, 2019, heavy duty tow truck operator, Magnum Bower, was struck while working on a roadside assist. The driver who struck Magnum was traveling approximately 25 miles

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First-in engine under gunfire: The Chris Paskett Interview: Part 2 – SAM 385

Leave a Comment / Accountability, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Expectations, Experience, Fear, Gut Feeling, Judgment, Leadership, Mayday, Mental Models, Mindfulness, Mission, Near Miss, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork / Rich Gasaway

This is part 2 of a 2-part interview with Eugene-Springfield Fire Battalion Chief Chris Paskett sharing details of a first-in engine crew at a working structure fire taking on gunfire. Eugene-Springfield crews were dispatched to a report of a residential fire with multiple callers confirming a residential dwelling fire. As the officer on the first-in

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First-in engine under gunfire: The Chris Paskett Interview: Part 1 – SAM 384

1 Comment / Accountability, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Expectations, Experience, Fear, Gut Feeling, Judgment, Leadership, Mayday, Mental Models, Mindfulness, Near Miss, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork / Rich Gasaway

This is part 1 of a 2-part interview with Eugene-Springfield Fire Battalion Chief Chris Paskett sharing details of a first-in engine crew at a working structure fire taking on gunfire. Eugene-Springfield crews were dispatched to a report of a residential fire with multiple callers confirming a residential dwelling fire. As the officer on the first-in

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Simulations Improve Situational Awareness – SAM 371

Leave a Comment / Assumptions, Attention Management, Automatic Action, Benchmarks, Cognitive Memory, Communications, Competency, Decision Making, Expectations, Experience, Explicit Knowledge, Habits, Human Behavior, Human Error, Human Factors, Intuition, Judgment, Mindfulness, Neuroscience, Pattern Matching, Pre Arrival Lens, Prediction, Risk, Risk Assessment, Safety, SAMatters Radio, Shared Mental Models, Simulation, Situational awareness, Standard Operating Procedures/Guidelines, Technology, Training, Workload Management, Worksheets / Rich Gasaway

In this episode, we discuss how simulations can improve situational awareness. Your highest level of situational awareness is formed when you are able to make accurate predictions about future events. In neuroscience, this is called projection and it simply means you are able to predict, or project, the future events. This is accomplished through mental

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Working Command – SAM 360

Leave a Comment / Automation, Benchmarks, Checklists, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Distractions and Interruptions, Experience, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Interruptions, Judgment, Leadership, Lost Focus, Mayday, Mayday and RIT, Mental Models, Mindfulness, Mission, Neuroscience, Personnel location, Preoccupation, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Standard Operating Procedures/Guidelines, Stress, Teamwork, Vigilance, Workload Management / Rich Gasaway

In this episode explores how situational awareness may be impacted when the first arriving officer establishes a “working command.” I get asked a lot of questions about what the first arriving company officer should do at a working structure fire. Specifically, the debate revolves around two basic premise. Should the first arriving company officer assume

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19 Ways Communications can Impact SA – SAM 359

Leave a Comment / Auditory exclusion, Checklists, Cognitive Memory, Command Location, Command Presence, Command Support, Communications, Confabulation, Confusion, Crew Resource Management, Culture, Decision Making, Disoriented, Expectations, Experience, Firefighter Situational Awareness, Human Behavior, Human Error, Human Factors, Information overload, Interruptions, Mental Models, Mindfulness, Miscommunications, Multitasking, Neuroscience, Overload, Personnel location, Pre Arrival Lens, Progress Reports, Radios, Risk Assessment, Risk Management, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Technology, Training, Vigilance / Rich Gasaway

In this episode we discuss 19 ways that communications issues can impact Situational Awareness. First responders spend a lot of time together, on calls, in the station, and in many cases in social settings outside of work. All of this interaction builds relationships that allow responders to trust their lives to each other. We’ll

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