Leadership Archives - Page 2 of 15 - Situational Awareness Matters!™

Dyslexia in the Fire Service: The Burt Clark Story – 396

Leave a Comment / Assumptions, Attention Management, Attitude, Biases, Cognitive Memory, Communications, Competency, Confusion, Culture, Decision Making, Denial, Disoriented, Emotions, Experience, Explicit Knowledge, Firefighter Situational Awareness, Human Factors, Incompetence, Information overload, Intuition, Judgment, Leadership, Long-Term Memory, Lost Focus, Mind Drift, Mindfulness, Neuroscience, Pattern Matching, Perception, Perception Of Reality, Safety, SAMatters Radio, Selective Listening, Sensory Conflict, Shared Mental Models, Short Term Memory, Stress, Tacit Knowledge, Task Saturation, Under Confident, understaffing, Understanding, Vigilance, Workload Management / Rich Gasaway

In this episode, Dr. Gasaway talks with Dr. Burton Clark on the topic of Dyslexia in the fire service. Dr. Burton A. Clark, EFO has been in the fire service for 53 years. He’s known he was a Dyslexic since early childhood and is passionate about reducing the stigma around firefighters with Dyslexia. Dr. Clark was […]

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Unmanned and Remote Emergency Services – The Ron Warren Interview – 391

Leave a Comment / Accountability, Automation, Command Location, Command Presence, Command Support, Communications, Crew Resource Management, Decision Making, Equipment, Expectations, Explicit Knowledge, Firefighter Situational Awareness, Information overload, Leadership, Mindfulness, Mission, Personnel location, Progress Reports, Risk, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Teamwork, Technology, Training, Weather, Workload Management / Rich Gasaway

While presenting a situational awareness program for the Fireman’s Association of Tioga County, Pennsylvania, one of the participants was Ron Warren. Ron is the founder and Department Chief of North Central PA Unmanned Emergency Services. He is a full-time state law enforcement officer and a veteran of the US Army, where he served two combat

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Complacency: A Lesson Worth Sharing – The Eric Wappel Story – 390

Leave a Comment / Assertiveness, Assumptions, Attention Management, Attitude, Biases, Bravado, Communications, Culture, Decision Making, Denial, Ego, Emotions, Expectations, Experience, Fear, Firefighter Situational Awareness, Gut Feeling, Human Behavior, Human Error, Human Factors, Intuition, Invincible, Judgment, Leadership, Meta Awareness, Mindfulness, Mission, Neuroscience, Overload, Overwhelm, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Situational Readiness, Size Up, Stress, Tacit Knowledge, Teamwork, Training / Rich Gasaway

Captain Eric Wappel shares a tale of complacency and how he faced it head-on with his department. On January 3, 2022, the North Judson – Wayne Township Fire Department was dispatched for the second time to the same residence for a “furnace smoking.” Captain Eric Wappel wasn’t available for the first response, but

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The Violence Project: How to stop a mass shooting epidemic. An interview with Dr. James Densley – 389

This episode is an interview is with Dr. James Densley, discussing his book: The Violence Project: How to stop a mass shooting epidemic. Dr. James Densley is Professor and Department Chair of Criminal Justice at Metro State University, part of the Minnesota State system. He is also co-founder of The Violence Project Research Center, best

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Sirencide: The Impact of Acute Stress in Emergency Vehicle Crashes – 388

Leave a Comment / Article, Attention Management, Automatic Action, Complacency, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Disoriented, Distractions and Interruptions, Ego, Equipment, Excited, Expectations, Experience, Fear, Firefighter Situational Awareness, Habits, Human Behavior, Human Error, Human Factors, Judgment, Leadership, Line of Duty Death, Lost Focus, Mindfulness, Neuroscience, Personnel location, Preoccupation, Pressure, Radios, Risk, Risk Management, Safety, SAMatters Radio, Situational awareness, Standard Operating Procedures/Guidelines, Stress, Task Fixation, Technology / Rich Gasaway

This interview is with Dr. Dusty Lambert, a firefighter who completed his doctoral degree while researching the impact of acute stress in emergency vehicle crashes. Emergency services provide an invaluable service to communities and cities around the world. Research has shown these professionals encounter significant acute psychological stress throughout their work shifts. Acute stress has

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Active Shooter Part 2 – Advice for Fire and EMS

Leave a Comment / Accountability, Article, Attitude, Building Construction, Communications, Competency, Complacency, Decision Making, Emotions, Excited, Expectations, Experience, Fear, Human Behavior, Human Error, Human Factors, Information overload, Intuition, Judgment, Leadership, Mental Models, Mindfulness, Muscle Memory, Neuroscience, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Training, Vigilance / Rich Gasaway

When I was in the police academy and went through Active Shooter training it was designed solely for police officers. There was never a mention of EMS or fire department response and how they could assist in these situations. It took approximately 8 years into my career until I went to a training that

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Active Shooter Part 1 – Advice for Law Enforcement

1 Comment / Accountability, Article, Attitude, Building Construction, Communications, Competency, Complacency, Decision Making, Emotions, Excited, Expectations, Experience, Fear, Human Behavior, Human Error, Human Factors, Information overload, Intuition, Judgment, Leadership, Mental Models, Mindfulness, Muscle Memory, Neuroscience, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, Situational awareness, Size Up, Standard Operating Procedures/Guidelines, Teamwork, Training, Vigilance / Rich Gasaway

My students often ask me: “Mr. Moldenhauer, what’s the worst call cops could ever go on?” My response is always the same, an active shooter call. I have had my share of terrible calls in my career that will stay with me forever (i.e. suicides, child deaths, and fatal car accidents just to name

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First-in engine under gunfire: The Chris Paskett Interview: Part 2 – SAM 385

Leave a Comment / Accountability, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Expectations, Experience, Fear, Gut Feeling, Judgment, Leadership, Mayday, Mental Models, Mindfulness, Mission, Near Miss, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork / Rich Gasaway

This is part 2 of a 2-part interview with Eugene-Springfield Fire Battalion Chief Chris Paskett sharing details of a first-in engine crew at a working structure fire taking on gunfire. Eugene-Springfield crews were dispatched to a report of a residential fire with multiple callers confirming a residential dwelling fire. As the officer on the first-in

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First-in engine under gunfire: The Chris Paskett Interview: Part 1 – SAM 384

1 Comment / Accountability, Close Call, Command Location, Command Presence, Command Support, Communications, Competency, Crew Resource Management, Decision Making, Expectations, Experience, Fear, Gut Feeling, Judgment, Leadership, Mayday, Mental Models, Mindfulness, Near Miss, Personal Protective Equipment, Personnel location, Pressure, Risk, Risk Assessment, Risk Management, Safety, SAMatters Radio, Shared Mental Models, Situational awareness, Size Up, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork / Rich Gasaway

This is part 1 of a 2-part interview with Eugene-Springfield Fire Battalion Chief Chris Paskett sharing details of a first-in engine crew at a working structure fire taking on gunfire. Eugene-Springfield crews were dispatched to a report of a residential fire with multiple callers confirming a residential dwelling fire. As the officer on the first-in

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Complacency – SAM 369

Leave a Comment / Assumptions, Attitude, Bravado, Complacency, Crew Resource Management, Culture, Decision Making, Defiance, Denial, Ego, Error Creep, Expectations, Experience, Firefighter Situational Awareness, Goals, Habits, Human Behavior, Human Error, Human Factors, Invincible, Judgment, Leadership, Mind Drift, Mindfulness, Mission, Mission Myopia, Neuroscience, Over Confident, Risk, Risk Assessment, Risk Management, Routines, Safety, SAMatters Radio, Situational awareness, Task Fixation, Vigilance, Workload Management / Rich Gasaway

In this episode, we preview the complacency chapter from the book, How Smart Workers Use Situational Awareness to Improve Safety. Complacency is a dangerous affliction and a very challenging barrier to situational awareness for workers in high-risk environments. When a worker becomes complacent they let their guard down. What does that mean? It’s a cliché

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