Category Archives: Incompetence

Twelve Ways to Situational Awareness

Ho, Ho, Ho. Merry Christmas everyone! I know everyone’s feeling particularly festive this time of year and I have caught the Christmas spirit in a very situational awareness sort of way. Surely you’ve heard of the “Twelve Days of Christmas.” … Continue reading

Posted in Communications, Complacency, Culture, Decision Making, Gasaway Consulting Group, human factors, Incompetence, Information overload, Safety, Situational awareness, Situational Readiness, size-up, Staffing, Stress, Teamwork, Training, Workload Management | Tagged , , , , , , , , , , , | 2 Comments

Administrative chiefs and emergency responses

I recently received an email from a firefighter asking for my opinion as to whether or not the administrative chief officers in his department should respond to reported structure fires. My initial response was: “Well, Duh! Yes!” But then I … Continue reading

Posted in Accountability, Crew Resource Management, Decision Making, Ego and Self-Esteem, firefighter situational awareness, Incompetence, Safety, Situational awareness, Staffing, Standard Operating Procedures/Guidelines, Teamwork, Workload Management | Tagged , , , , , , , , | 8 Comments

How could they be so stupid?

Recently I was having a conversation with a fire commander who shared the following experience. He stopped by one of the stations for a visit and came upon a group of firefighters huddled around a computer screen watching videos. Relax. … Continue reading

Posted in Communications, Crew Resource Management, Culture, Decision Making, Ego and Self-Esteem, firefighter situational awareness, Human Behavior, Incompetence, Leadership, Safety, Situational awareness, Training | Tagged , , , , , , | 6 Comments

The comfortable routine of complacency

We all know we have habits. Some of them are good habits. And some of them are…well… not so good. The less often talked about cousin of a habit is a routine. Habits and routines can impact situational awareness in … Continue reading

Posted in Complacency, Culture, Decision Making, firefighter situational awareness, Human Behavior, human factors, Incompetence, Safety, Situational awareness | Tagged , , , , , , , | Leave a comment

360° Size Up

Situational awareness starts with capturing clues and cues in your environment. It’s really quite a simple premise. To capture clues and cues requires seeing or hearing them. At a structure fire, the visual clues and cues occupy a finite environment- … Continue reading

Posted in Attention Management, Complacency, Culture, Decision Making, firefighter situational awareness, human factors, Incompetence, Safety, Situational awareness, size-up, Standard Operating Procedures/Guidelines | Tagged , , , , , , , , , , , , , | Leave a comment

Another False Alarm: A Tale of Complacency

Complacency is a big deal for first responders because it impacts your situational awareness on multiple levels. I would like to give every responder the benefit of the doubt that if or when they have found him or herself being … Continue reading

Posted in Complacency, Crew Resource Management, Culture, Decision Making, firefighter situational awareness, Human Behavior, human factors, Incompetence, Safety, Situational awareness | Tagged , , , , , , , , , | 4 Comments

Nine Dangerous Mindsets: Part 8 – The Slacker

Welcome to part eight of the Nine Dangerous Mindsets series. In this installment I’m going to take on one of the most challenging and perhaps one of the most frustrating mindsets – the Slacker. This mindset is dangerous to situational … Continue reading

Posted in Complacency, Culture, firefighter situational awareness, Human Behavior, Incompetence, Safety, Situational awareness, Training | Tagged , , , , , , , , , | Leave a comment

Thank you Stowe Fire Department

In 2011 I had the opportunity to deliver a Mental Management of Emergencies class for the Stowe Fire Department. The program focused on how to improve first responder situational awareness and decision making processes under stress. I have been afforded … Continue reading

Posted in Accountability, Complacency, Culture, Decision Making, Ego and Self-Esteem, firefighter situational awareness, Human Behavior, human factors, Incompetence, Neuroscience, Safety, Situational awareness | Tagged , , , , , , , , , , , | 2 Comments

A must-see safety video

As a great follow-up to the Recipe from Hell’s Kitchen series, I want to recommend you watch this video created by the Chicago Fire Department that depicts the powerful life stories of firefighters who have been injured or killed.

Posted in Accountability, Communications, Complacency, Crew Resource Management, Culture, Decision Making, Fear, firefighter situational awareness, Incompetence, Leadership, Physical Fitness, Safety, Situational awareness, Situational Readiness, size-up, Standard Operating Procedures/Guidelines, Stress, Teamwork, Workload Management | Tagged , , , , , | 2 Comments

A Recipe From Hell’s Kitchen – Part 5

This is the final segment of the Recipe From Hell’s Kitchen series. In this article I want to share my personal perspectives on the catastrophic outcomes that result when the ingredients of the recipe come together. You may recall in the first … Continue reading

Posted in Culture, firefighter situational awareness, Incompetence, Safety, Situational awareness | Tagged , , , , , | 3 Comments