Category Archives: Complacency

Radio Traffic Can Improve or Destroy Situational Awareness

When it comes to first responder radio traffic I am reminded of the tale of Goldilocks and the Three Bears. You may recall that in the story Goldilocks samples three bowls of porridge. One is too hot. One is too … Continue reading

Posted in Attention Management, Auditory exclusion, Communications, Complacency, Decision Making, Distractions and Interruptions, Emotions, Fear, firefighter situational awareness, human factors, Information overload, Neuroscience, Safety, Situational awareness, Stress, Training, Tunneled Senses | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Firefighting: It’s a whole new ballgame

There is little doubt the recent recession has had a significant impact on the nation’s fire service. Hardly a day goes by where there’s not some news about an organization that had downsized, rightsized or capsized. There are all kinds … Continue reading

Posted in Accountability, Complacency, Crew Resource Management, Culture, Decision Making, Emotions, Fear, Human Behavior, Leadership, Mayday and RIT, Personnel location, Risk Assessment, Safety, Situational awareness, Situational Readiness, Staffing, Standard Operating Procedures/Guidelines, Stress, Teamwork, Training, Workload Management | Tagged , , , , , , , , , , , , , , , | 3 Comments

Culture can be a Situational Awareness Barrier

Each member of the fire department is guided by a unique system of values, beliefs, assumptions and norms. Every members also brings their own unique habits and routines. What happens when you combine the values, beliefs, assumptions, norms, habits and … Continue reading

Posted in Accountability, Communications, Complacency, Culture, Decision Making, Ego and Self-Esteem, Emotions, Fear, firefighter situational awareness, Human Behavior, Leadership, Safety, Situational awareness, Teamwork | Tagged , , , , , , , , , | Leave a comment

Ignoring the Signs of Danger

A lesson on situational awareness: The tones drop for a reported residential fire. On the way, dispatch reports multiple calls, confirming a working fire. On arrival the crew sees fire blowing out the B-C corner of the single story, detached … Continue reading

Posted in Accountability, Communications, Complacency, Crew Resource Management, Culture, Decision Making, Fear, firefighter situational awareness, Human Behavior, Safety, Situational awareness, size-up, Teamwork, Tunneled Senses | Tagged , , , , , , , , , | 6 Comments

Twelve Ways to Situational Awareness

Ho, Ho, Ho. Merry Christmas everyone! I know everyone’s feeling particularly festive this time of year and I have caught the Christmas spirit in a very situational awareness sort of way. Surely you’ve heard of the “Twelve Days of Christmas.” … Continue reading

Posted in Communications, Complacency, Culture, Decision Making, Gasaway Consulting Group, human factors, Incompetence, Information overload, Safety, Situational awareness, Situational Readiness, size-up, Staffing, Stress, Teamwork, Training, Workload Management | Tagged , , , , , , , , , , , | 2 Comments

Seeing the bad things coming in time to change the outcome

The mission of Situational Awareness Matters! is “Helping responders see the bad things coming… in time to change the outcome.”  That is often easier said than done. In fact, the lessons that sharpen our situational awareness often comes after the … Continue reading

Posted in Complacency, Decision Making, firefighter situational awareness, Personal protective equipment, Personnel location, Risk Assessment, Safety, Situational awareness, size-up, Tunneled Senses | Tagged , , , , , , | Leave a comment

The comfortable routine of complacency

We all know we have habits. Some of them are good habits. And some of them are…well… not so good. The less often talked about cousin of a habit is a routine. Habits and routines can impact situational awareness in … Continue reading

Posted in Complacency, Culture, Decision Making, firefighter situational awareness, Human Behavior, human factors, Incompetence, Safety, Situational awareness | Tagged , , , , , , , | Leave a comment

360° Size Up

Situational awareness starts with capturing clues and cues in your environment. It’s really quite a simple premise. To capture clues and cues requires seeing or hearing them. At a structure fire, the visual clues and cues occupy a finite environment- … Continue reading

Posted in Attention Management, Complacency, Culture, Decision Making, firefighter situational awareness, human factors, Incompetence, Safety, Situational awareness, size-up, Standard Operating Procedures/Guidelines | Tagged , , , , , , , , , , , , , | Leave a comment

Another False Alarm: A Tale of Complacency

Complacency is a big deal for first responders because it impacts your situational awareness on multiple levels. I would like to give every responder the benefit of the doubt that if or when they have found him or herself being … Continue reading

Posted in Complacency, Crew Resource Management, Culture, Decision Making, firefighter situational awareness, Human Behavior, human factors, Incompetence, Safety, Situational awareness | Tagged , , , , , , , , , | 4 Comments

The irrational obsession with loss

There is a growing body of research revealing that many human’s have an irrational obsession with loss. Or, perhaps more accurately, an irrational obsession with AVOIDING loss. This phenomenon is something I have seen played out in my evaluation of … Continue reading

Posted in Complacency, Crew Resource Management, Culture, Decision Making, Ego and Self-Esteem, Fear, firefighter situational awareness, Leadership, Mayday and RIT, Safety, Situational awareness, Stress | Tagged , , , , , , , | Leave a comment