19 Ways Communications Barriers Can Impact Situational Awareness

If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications is a major contributing factor when things go wrong and flawed communications is often a factor when the quality of situational awareness erodes. In fact, flawed communications was the second most frequently cited barrier to flawed […]

The communications specialist role in forming situational awareness

Some of the least appreciated members of the emergency response team are the communications specialists (in some venues, termed dispatchers). How do I know this? First, I served as a communications specialist (my job title was dispatcher) early in my career and I was routinely subjected to criticism and ridicule from responders because the information […]

19 Ways Communications Barriers Can Impact Situational Awareness

If you are a student of near-miss and casualty reports then you know, without a doubt, that flawed communications is a major contributing factor when things go wrong and flawed communications is often a factor when the quality of situational awareness erodes. In fact, flawed communications was the second most frequently cited barrier to flawed […]

Complex Communications

We have many traits that make us uniquely human. Among them is our ability to engage in complex communications. We can look at black ink squiggled on a piece of bleached paper and derive meaning from those symbols.  We call that skill reading comprehension. And we can listen to and comprehend the meaning of more […]

Nine Dangerous Mindsets – Part 6: The Silent

Before I get into this topic, I want to give a little shout out to attendees from my “Get in the Loop” tour stops so far in 2012. If you haven’t been following my Twitter updates (including my surviving a tornado in Indiana), so far this year I’ve had tour stops in: California, , Indiana, […]

Radio Traffic Can Improve or Destroy Situational Awareness

When it comes to first responder radio traffic I am reminded of the tale of Goldilocks and the Three Bears. You may recall that in the story Goldilocks samples three bowls of porridge. One is too hot. One is too cold. And the third is just right. This lesson applies directly to first responder situational […]

Twelve Ways to Situational Awareness

Ho, Ho, Ho. Merry Christmas everyone! With Thanksgiving a day in the past, it is officially the Christmas season! I know everyone’s feeling particularly festive this time of year and I have caught the Christmas spirit in a very situational awareness sort of way. Surely you’ve heard of the “Twelve Days of Christmas.” -You know […]

Staffing for the Mayday/Rapid Intervention

I recently received an inquiry from an SAMatters member asking my thoughts on front loading command personnel in the event of a Mayday. Specifically, the reader wanted to know if I thought it was a good idea. I could answer the question in one word: Yes. However, I like to help my readers build deep […]