A Recipe From Hell’s Kitchen – Part 3

In  this segment of the Recipe From Hell’s Kitchen series, I share the third step of the recipe – confidence and more specifically how an over-inflated sense of confidence can erode firefighter situational awareness.  Confidence is the sense of assurance that results from the performance of duties believed to be high quality. [tweet this] The problem is confidence […]

Time to Task Completion is Critical

Your highest level of situational awareness is formed when you are able to make accurate predictions about future events. In science we call this projection and it simply means you are able to predict, or project, the future events. This is accomplished through mental models you develop that are founded in your training and experience. […]

Episode 86 | High reliability organizations

          In this episode we discuss what high reliability organizations are and look at their traits and the processes they use in their efforts to produce effective and predictable results.   Length: 29 minutes http://traffic.libsyn.com/samatters/SAM20086207C20High20Reliability20Organizations.mp3

Time to Task Completion is Critical for Situational Awareness

Your highest level of situational awareness is formed when you are able to make accurate predictions about future events. In science we call this projection and it simply means you are able to predict, or project, the future events. This is accomplished through mental models you develop that are founded in your training and experience. […]

High Reliability Organizations – Processes

Last month I wrote a piece on the traits of high reliability organizations (HROs) and received a lot of very positive feedback. Thank you! This article will focus on the processes used by HROs. These processes definitely provide some valuable lessons for public safety agencies. Compare your organization and see if you may find some […]